Trainer

Job description

·  Job Description:

SUMMARY:  Conducts training for the entire site including training the client on the systems.  Works with cross functional teams to identify and implement training improvement opportunities.  Assists in the deployment, adherence, and execution of the Training Plan framework.  Occasionally, designs and/or modifies courses and curriculum to satisfy training needs.

Duties and Responsibilities

Trains onsite or remotely from existing materials
Works closely with personnel to update content
Promotes the flow of information across departments and follows up to ensure individuals receive proper training
Works with department managers and the client to identify training needs
Maintains training records
Stays abreast of changes in the organization and new requirements

Knowledge, Skills and Abilities
Excellent verbal and written communication skills
Ability to organize work, set priorities, and meet deadlines
Ability to establish and maintain positive and effective work relationships with coworkers and customers
Advanced skills with Microsoft Office products
Detail oriented and organized
Ability to abide by DXC’s policies
Ability to maintain attendance to support required quality and quantity of work
Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA)

Education
Bachelor’s Degree or equivalent experience    

Required Experience

·  1-2 years of experience conducting training sessions for internal and external groups
·  Comfortable with training groups as large as 20 and as small as 1  
·  Preferred Experience
·  1-2 years of experience with claims processing and/or provider relations in a Medicaid environment
·  Experience with creating training materials