TPF Mainframe Console Operator

Job description

·  Job Description:

Skillset for TPF Mainframe Console Operator: 

·  In-depth knowledge and experience in the execution of TPF Operations Console commands, processes and procedures, to guarantee the uninterrupted delivery of service, performance, and availability of multiple tightly coupled and loosely coupled TPF systems.
·  In-depth knowledge and experience in the execution of TPF utilities and batch jobs to meet both system maintenance and application processing requirements, utilizing both direct z/TPF command line input and automated job scheduling systems to control, track, and document job runs.
·  In-depth knowledge and experience in the operation, maintenance, troubleshooting, and support of various vendor specific hardware in multiple supported z/TPF environments, including CPUs (IBM), virtual tape subsystems, DASD subsystems (IBM, Dell/EMC, Hitachi), directors and switches (Brocade, CISCO), and hardware management consoles (IBM), as well as the network architecture and configuration of these components, to allow troubleshooting and resolution of connectivity and networking issues.

Responsibilities of TPF Mainframe Console Operator:

·  Provide console operations and monitoring for all z/TPF systems, and respond to system messages and alerts appropriately, escalating to other support groups as required.
·  Provide console operations and monitoring for TPF related z/VM systems, similar to those provided for z/TPF systems.
·  Create and execute ITIL based incident, problem, and change tickets utilizing various internal and client specific ticket solutions.
·  Create and maintain detailed ITIL driven documentation related to the processes, procedures, and activities specific to the z/TPF systems operated for multiple clients.
·  Participate in execution of hardware related changes in the z/TPF environment, including hardware installations, refreshes, replacements, upgrades, decommissions, and removals, as well as related MCL (microcode) upgrades.
·  Control and set processing limits of z/TPF CPUs and components, by the execution of system commands to define LPARs, LPAR weighting, z/TPF i-streams, MIPs levels, etc.

Qualifications of TPF Mainframe Console Operator:

·  3+ years of experience as a TPF Mainframe Console Operator
·  High school graduate required, Bachelor’s degree in IT related field preferred. 
·  Excellent communication skills, ability to multi-task, and work under pressure
·  Ability to work nights, weekends, holidays, or rotating shift schedules, as part of a 24x7x365 support organization