SAP S/4 Support Analyst

Job description

·  Job Description:

Job Description:

Experienced functional and technical SAP (FI, SD, MM, PP) with HANA experience with working experience on production environment and Financial Month End closures.

Education and Experience Required: 

Typically, a Bachelor’s or Master’s degree in one of the following areas: Business, Science or Engineering and have a business or technology background

Knowledge and Skills Required: 

·  6-10 years of functional and technical experience with SAP (FI, SD, MM, APO, BW) with exposure to SAP Basis
·  Participates as a member of an IT technical team supporting Finance / Supply Chain applications.
·  Performs analysis of functional or support/service requirements.
·  Resolves low to medium complexity incidents using available documentation and acquired knowledge.
·  Implements end-user or enterprise infrastructure or services.
·  Provides end user and routine or basic support of enterprise platforms and services.
·  Monitors the environment and resolves issues utilizing available knowledge reference documentation.
·  Monitors production schedules and ensures production jobs complete successfully without issues.
·  Ensures complete and timely hand-off of incidents to other support teams as appropriate.
·  Assists with enterprise-wide system maintenance
·  Identifies potential escalations and proactively alerts SME’s / Leads as needed.