RPA Blue Prism - Platform Support and Services

Job description

·  Job Description:

Summary

Coordinates the delivery of applications according to agreed upon business solution goals and objectives. Maintains records of routine expenditures to ensure budgetary compliance.

Essential Job Functions

·  Coordinates activities of functional areas or of department account leads to ensure that business solution requirements are met.
·  Provides assistance in interpreting demand forecasts and planning; works with team members to provide high quality specifications for complete end-to-end project delivery. Escalates issues and recommends adjustments.
·  Maintains records of account specific application problems and assists in prioritizing work requests. Identifies and researches process changes or adjustments and escalates accordingly.
·  Maintains records of expenditures to ensure they align with forecasts and are in compliance with approved budgets.
·  Collaborates with senior team members in coordinating communications between lines of service (LOS) and clients to ensure that integration of new, enhanced and existing applications meet client specifications.
·  Provides support in identifying and researching application improvements to increase customer and stakeholder satisfaction.
·  Ensures delivery of projects meet client and company expectations and needs.

Basic Qualifications

·  Bachelor's degree or equivalent combination of education and experience
·  BluePrism Platform Service & Support
·  Service Process Setup and Operations
·  Support of customers’ Bots
·  Project Application facilitation for development and support
·  Other Automation skills with DevOps using Python, Git, Jenkins, Chef, Ansible, Puppet

Other Qualifications

·  Project management skills
·  Analytical and problem solving skills
·  Basic accounting skills
·  Interpersonal skills to interact with customers and team members
·  Organization and time management skills
·  Communication skills
·  Ability to work independently and as part of a team
·  Willingness to travel

Work Environment

·  Office environment