Offers “Dxc Technology”

Expires soon Dxc Technology

Quality Analyst

  • Tucker, USA

Job description


·  Job Description:

The Insurance/Healthcare job family contains positions associated with providing consultancy utilizing knowledge and expertise on insurance and healthcare. Implements general insurance and health policies in accordance with state and federal laws. Provides expertise to process provider enrollment application that match policy provisions. Use basic understanding of the department to create quality monitoring, identify trends and problems.

Responsibilities:

·  Participates productively as a member of a team.
·  Completes tasks beyond general support level.
·  Accepts instruction and direction from leadership. Ability to manage tasks and assignments without detailed direction.
·  Identifies, prioritizes and resolves some issues independently, and escalates more complex questions or issues appropriately.  
·  Complies with contract requirements, business unit rules and related and legal regulations                                                      

Education and Experience :

·  High School Diploma or equivalent; may hold 2 year post-high school Degree; may hold Bachelor’s degree.
·  Typically, 1-2 years of working experience in related fields.

Knowledge and Skills:

·  Prior office or clerical experience.
·  Ability to follow written policies and procedures.
·  Ability to access and retrieve information using a PC and intermediate understanding of Microsoft Office products.
·  Accelerated skills in Excel
·  Ability to use excel to monitor team’s quality ratings, identify trends, create reporting for department
·  Ability to follow procedural guidelines
·  Ability to work on assignments with limited instructions from leadership.
·  Good written and verbal communication skills, including professional telephone skills.                                                                                                                             

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