Professional Project Management

Job description

·  Job Description:

Summary

Client facing PM to deliver reporting and conduct regularly scheduled meetings with Department of Community Health (DCH) at their site or remotely.  Work with Quality and Training teams to ensure that process changes are implemented effectively and communicated to team members in Operations.  Helps to ensure that Systems and Operations teams understand impact of technology changes to the business operations. 

Essential Job Functions

·  Prepares and delivers reports to the DCH Client as part of contractual requirements for change management. 
·  Facilitates and/or participates in regular meetings with the client to present current systems and operations activities. 
·  Works with systems and operations teams to identify process improvements within each functional business area. 
·  Works with team leads and supervisors to implement process improvements.
·  Works with the quality team to identify internal corrective actions and ensure plans are monitored and implemented, also analyzes results of corrective actions. 
·  Works with the training team to ensure that data from corrective action plans is incorporated into training to reach the operational teams. 

Basic Qualifications

·  Bachelor's degree or equivalent combination of education and experience
·  Minimum of two (2) years project management experience with MS Project.
·  Experience with Microsoft Office Suite of Tools, particularly PowerPoint, Word and Excel. 
·  Experience working with directly with clients and multiple project stakeholders.
·  Experience with Quality Management and other PMBOK related processes for project management.
·  Experience with meeting presentation tools such as Skype.

Other Qualifications

·  Experience in healthcare operations is preferred – i.e. Provider, Member, or Claims.
·  Initiative to learn and grow in PM and business knowledge.
·  Analytical and problem-solving skills for working with process improvements in complex business environment.
·  Interpersonal skills to interact with team members.
·  Communication skills to work effectively with team members, supporting teams, and clients.
·  Ability to work independently with direction and as part of a team.

Work Environment

·  Office environment (onsite Tucker, Georgia)