Offers “Dxc Technology”

Expires soon Dxc Technology

Professional Field Engineer (51000661)

  • Internship
  • Johannesburg, SOUTH AFRICA

Job description


·  Job Description:

Essential Job Functions

·  Provides technical installation support to field technicians. Responds to, reviews and approves operational quality of system equipment.
·  Conducts site surveys of customer sites and plans and designs systems installations.
·  Resolves customer application questions or problems regarding system configurations/setup, product functionality and/or bugs enhancements.
·  Communicates project status, deliverables, priorities and contingencies.
·  Acts as liaison between project team members, customers and installation team to ensure project is implemented seamlessly.
·  Troubleshoots, diagnoses and applies logical solutions to installation problems.

Basic Qualifications

·  Bachelor's degree or equivalent combination of education and experience
·  Bachelor's degree in computer science, engineering or related field preferred
·  Three or more years of field or engineering experience
·  Experience working with customer technology and support requirements
·  Experience working with computer systems
·  Experience working with the company's hardware, software and equipment products
·  Experience working with various computer applications and ability to apply to situation

Other Qualifications

·  Good interpersonal skills to communicate and work with customers and team members
·  Analytical and problem solving skills
·  Organizational and time management skills
·  Good computer skills
·  Ability to resolve hardware/software problems

Work Environment

·  Office environment

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