Backup and Restore Technical SME

Job description

·  Job Description:

Designation - Backup and Restore Technical SME

Minimum of 10 years working experience within an IT Operations organization and infrastructure services support

At least 6 years of experience in a relevant technology; at least 3 years at a senior level

Demonstrates a solid understanding of underlying infrastructure components (network, server, storage, BUR, enclosure, etc.) and how they impact configuration choices on the relevant technology platforms

Ability to relate technical applications to the business environment, processes and organization 

Must be able to demonstrate excellent troubleshooting and problem solving skills

Demonstrates leadership skills in a collaborative working environment

Fluency in conversational and technical English, written and spoken 

Has strong presentation skills; needs to be able to present both formally and informally to clients and internal teams (also provide on-job-training/mentoring)

Has the ability to critically assess designs, configurations and processes

Excellent understanding of problem, change, and incident management processes

Required Skills:

Deep knowledge on Backup and Restore Environments;  Data Protector, Netbackup, and etc