Medi-Cal Provider Agents Level B

Job description

·  Job Description:

Provider Agents Level B

·  Receive and respond to provider calls
·  Conduct detailed research of claim denials
·  Troubleshoot technical questions regarding use of the internet, POS, or CMC submission
·  Conduct outbound calls at leader’s direction
·  Document contacts in CRM
·  3mo. - 1-year minimum experience