Linux AIX Architect

Job description

·  Job Description:

Summary

Coordinates delivery of AIX and Linux functions and services for the teams according to agreed upon business solution goals and objectives according to our contract.  Acts as our AIX and Linux Architect for project definition and delivery.

Essential Job Functions

·  Client facing to help our client obtain their goals in this area around projects etc.
·  Onshore senior SME for AIX and Linux functional areas coordinates activities of offshore delivery teams to ensure that business solution objectives are met.
·  Assists in interpreting demand and architecture in forecasting, planning, and delivering projects in accordance with our client’s project needs and end-to-end services.
·  Escalates issues and recommends adjustments.
·  Maintains accuracy of our resource records of account specific service problems and assists in prioritizing work requests.
·  Identifies process changes or adjustments and escalates same.
·  Manages our SLA commitments for the teams under the control of this resource to meet our SLAs and prevent loss due to SLA.
·  Assists in coordinating communications between lines of service (LOS) and clients to ensure that integration of new, enhanced and existing service offerings meet client specifications.
·  Assists in identifying service improvements to increase customer satisfaction.
·  Ensures delivery of projects meet client and company expectations and needs.

Basic Qualifications

· 
Bachelor's degree or equivalent combination of education and experience

·  7 to 10 years’ experience in required field.
·  7 to 10 years’ experience with required technologies.
·  Seven or more years of support services or project or program experience.
·  Experience working with AIX and Linux products and operating systems
·  Experience working with both onshore and offshore teams

Other Qualifications

·  Project management skills
·  Analytical and problem solving skills
·  Interpersonal skills to interact with customers and team members
·  Organization and time management skills
·  Communication skills
·  Ability to work in a team environment
·  Willingness to travel

Work Environment

·  Office environment