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Offers “Dxc Technology”

Expires soon Dxc Technology

Gov Entities Technical Support

  • IT development

Job description

· Job Description:


Coordinates delivery of company products and services according to agreed upon business solution goals and objectives.

Essential Job Functions

· Coordinates moderately complex to complex activities of functional areas or of department account leads to ensure that business solution objectives are met.
· Interprets demand forecasts and assists functional areas or departments in planning and delivering end-to-end services.
· Oversees account specific service problems and the prioritization of work requests.
· Maintains records of expenditures to ensure that costs do not exceed approved budgets. Identifies and escalates issues related to budgetary compliance in relation to expenditures.
· Coordinates communications between functional areas or departments and clients to ensure that integration of new, enhanced and existing service offerings meet client specifications.
· Assists in developing new business proposals and introducting new technologies to enhance competitiveness of company products and services.
· Identifies service improvements to increase customer satisfaction. Communicates improvement needs to appropriate parties to ensure timely implementation and to maintain client satisfaction.
· Ensures delivery of projects meet client and company expectations and needs.
· Provides leadership and work guidance to less experienced personnel.

Basic Qualifications

· Bachelor's degree or equivalent combination of education and experience
· Bachelor's degree in business administration, engineering, information systems or related field preferred
· Six or more years of support services or project or program experience
· Experience working with the technology industry
· Experience working with company products and operating systems

Other Qualifications

· Good project management skills
· Good analytical and problem solving skills
· Good interpersonal skills to interact with customers and team members
· Good leadership and organizational skills
· Good communication skills
· Accounting skills
· Ability to work in a team environment
· Willingness to travel

Work Environment

· Office environment