Associate Professional Application Delivery (51005310)

Job description

·  Job Description:

Summary
Supports the delivery of applications according to agreed upon business solution goals and objectives.

Essential Job Functions

·  Assists with the coordination of activities of functional areas or of department account leads to ensure that business solution requirements are met.
·  Assists in interpreting demand forecasts and planning; works with team members to provide high quality specifications for complete end-to-end project delivery.
·  Maintains records of account specific application problems and assists in prioritizing work requests.
·  Works closely with senior team members in coordinating communications between lines of service (LOS) and clients to ensure that integration of new, enhanced and existing applications meet client specifications.
·  Assists in identifying and researching application improvements to increase customer and stakeholder satisfaction.
·  Ensures delivery of projects meet client and company expectations and needs.

Basic Qualifications

·  Bachelor's degree or equivalent combination of education and experience
·  Bachelor's degree in business administration, engineering, information systems or related field preferred
·  Zero or more years of support services or project or program experience
·  Experience working with the technology industry
·  Experience working with company products and operating systems
·  Experience working with computer systems and their use

Other Qualifications

·  Basic project management skills
·  Basic analytical and problem solving skills
·  Interpersonal skills to interact with customers and team members
·  Organization and time management skills
·  Communication skills
·  Ability to work independently and as part of a team
·  Willingness to travel

Work Environment

·  Office environment