Offers “Dxc Technology”

Expires soon Dxc Technology

Assistant Customer Support

  • Internship
  • Tulsa (Osage)

Job description


·  Job Description:

Presentation of the company:
DXC Technology is the world's first independent IT services company. DXC has nearly 6,000 customers, operating in many industries and in 70 countries. Technological independence, global talent pool, extensive network of partnerships: DXC offers digital transformation solutions and offerings that help customers capture the power of innovation and "change to grow". DXC Technology ranks among the best corporate citizens in the world. For more information, visit www.dxc.technology.

Essential Job Functions

·  Answers telephones and responds to basic customer questions using established methods provided in training. Forwards call to appropriate personnel.
·  Records call on account history record with results of the inquiry; initiates required confirmation.
·  Processes customer requests by sending faxes, returning telephone messages, sending mail documents, or using other related communication under direct supervision.

Basic Qualifications

·  High school diploma or G.E.D.
·  Zero or more years of customer service or other telephone experience
·  Experience working with organizational functions and personnel
·  Experience working with fax machines, computer software, and telephone technology
·  Experience working with and skilled in the use of help desk software

Other Qualifications

·  Basic business and analytical problem solving skills
·  Basic communication skills
·  Ability to follow oral and written directions

Work Environment

·  Office environment
·  May require shift work

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