USN - Danone North America Inc, a subsidiary of Danone, is looking forUnified Communications Analyst - ITCC Americas 1 in United States (US) forDenver
Danone is a global food company holding top positions in healthy food through its four businesses: Fresh Dairy Products, Early Life Nutrition, Waters, and Medical Nutrition. Its mission, bringing health through food to as many people as possible, embodies commitment to human progress and business success. It gives meaning to the work of our 100,000 Danoners worldwide on an everyday basis.
For passionate people looking for autonomy and exciting career opportunities, Danone truly has something special inside.
Danone, the leading global company in delivering sustainable, healthy nutrition products, is recruiting a Unified Communications Analyst for the Americas. As part of the global IT Competency Center team, the candidate will work in the Unified Communications team in the Americas region supporting over 250 sites in North and South America out of over 800 globally. With the team, peers and providers, the role is responsible for delivery and operations of high performance, high availably networking solutions.
The Unified Communication Analyst's role is to participate in the planning, installation, maintenance, management, and coordination of the wide area and local area networks, WLAN, physical and network security, and Voice and Video infrastructures. This includes actively resolving escalated end user help requests within established SLAs, vendor management, proposing and performing changes to reduce incidents and stabilize the environment and documenting, training and contributing to process improvement.
Experience and Education Requirements:
The proper candidate should have a strong technical background in the field of Unified Communications technologies.
Bachelor's Degree in Computer Science study is required
A minimum of three years of experience is required.
Certification or strong working knowledge of ITSM processes
The candidate should be able to act independently with a high degree of integrity and action.
Cisco CCNA/P, PMP certification
English proficiency, Spanish proficiency is a plus.
For more information about Danone, its people and its business, please visit danone.com. Join us and contribute to a healthier world!
106436.Experience: Experienced professionals
Danone North America is comprised of several business units, including Dannon, Stonyfield, Danone Canada, Danone Waters of America, Nutricia, Early Life Nutrition, Danone Foods, and Happy Family.
This role will be hired within the Cluster Business Services for Danone North America.
The Cluster Business Services is an internal team, providing centralized support services to the functions of Finance, Human Resources, General Secretary, and IS/IT within our North American companies.
The Danone North American companies are all subsidiaries of Danone, a Fortune 500 company and one of the most successful health-focused food companies in the world, with leading positions in fresh dairy products, water, baby nutrition and medical nutrition. Danone's core values foster individual professional growth and reward entrepreneurialism and innovation. You can see it reflected in our people, products and culture. We encourage you to apply and learn more!
Danone Foods is an equal employment and affirmative action employer. All qualified applicants will receive consideration without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, veteran status, genetic characteristic or any other unlawful criterion.