Business Solution Analyst - Support the Enterprise Domain

Job description

DANONE SEA Business Servicesis seeking for Business Solution Analyst – Support the Enterprise Domain. With our global presence, brands and business within our mission,bringing health through food to as many people as possible; we believe that people growth is a key asset to reach a sustainable business performance. Take this opportunity to GROW together!

Danone is a Fortune 500 company and one of the most successful healthy food companies in the world. Its mission is to bring health through food to as many people as possible. Fulfilling this mission is a major contributor to Danone’s continuous strong growth.

DanIS ISEA is a Business Services which provides IS and IT support across 8 countries to 7 Business Units, 1 R&D and 1 Regional Commercial Office (based in Singapore), dominated by ELN Division. We are building a team, growing across India and South East Asia to support our organization every step of the way. We're business partners, thinking partners, and we are one team.

Support the Enterprise is part of our team, managing the Finance, Business Intelligence and Human Resources solutions used across all our business units. This includes but is not limited to tools like SAP ERP, Travel & Expense Management Systems (including SAP Concur), Invoice Management Systems, SAP Success Factors, HR Applications and others. We also help the business to simplify the business processes to change and to improve them in order to drive transformation and growth.

The Business Solution Analyst will proactively manage the day to day support and evolution of existing applications, participate in projects for the development of new applications and processes in order to ensure an optimal and sustainable IS service delivery which meets or exceeds business expectations in all aspects of Danone's businesses in India & South East Asia for the Support the Enterprise Domain, taking into account but not limited to:

·  Customer service excellence
·  Application management
·  Project and portfolio management
·  Governance processes

The post provides opportunities to work in a multinational team and environment. There might be an element of travel (including overnight stay) to the various sites across the India & South East Asia Cluster.

The role covers day to day support, changes and improvements for Finance, Procurement & HR, processes (account payable processing, statutory reporting processes, bank integrations, IFRS Reporting, asset accounting, month end and year end closing procedures), following up the implementation of projects and provide support via self and global teams, managing stakeholder expectations, influencing priorities and good communication.

You will have a great opportunity to contribute to the road-map and strategy in the Support the Enterprise process but also help to shape and influence the Asia Pacific Regional Application Map. It's a great chance to work alongside business stakeholders helping them to ensure sustainability and efficiency of the business processes. On top of that you will be positively impacting the performance of the CBU and will contribute to simplification of the complex processes. You will be joining a very dynamic environment where every individual is empowered to launch and/or take part in different initiatives. Additionally, you will be given opportunity to grow through empowering leadership and contribution to the Support the Enterprise team.

Key responsibilities:

·  SAP FI/CO Level 1 Support for Danone Businesses in India and South East Asia.
·  Assist and manage IS projects, conduct need analysis with key users and formulate IS solutions to business processes
·  Convert requirements to business processes and application design in a global and shared business environment
·  Work with solution providers to ensure delivery on time with expected functionality.
·  Follow-up implementation of project and provide support
·  Keep IS Service Level as agreed
·  Provide and permanently develop knowledge of business process and applications for his/her domain and ensure applications documentation and users ownership
·  Identify opportunities for applications’ evolutions based on analysis of existing applications efficiency and be able to propose applications’ optimization actions to meet business needs and IS/IT standards
·  Lead or participate in projects as decided in the Master Plan for the domain to successful conclusion
·  Educate and influence the business. Challenging existing business practices and drive changes to technology enabled best practices

Key requirement

·  Minimum of 3 years of experience in SAP FICO (project or support experience)
·  Excellent stakeholder management
·  Able to prioritize the needs of the stakeholder based on the respective domains processes
·  Strong analytical skills

Leadership and Functional Competencies:

·  Actively contribute to new ideas and initiatives
·  Challenge status quo and suggest actions/projects for improvements
·  Displays a true curiosity for new ideas and looks across functions in order to gain insights
·  Teamwork - can put team goals ahead of their own objectives
·  Communication - willing to share knowledge
·  Delivery - performs beyond scope of job and is willing to deliver more than is required
·  Finds opportunities for self-development and works on feedback provided
·  Seeks regular feedback from key stakeholders to ensure continuous alignment.

Additional requirements:

·  Languages required and level: English, Fluent with Business Level written and spoken
·  Knowledge of Tax and Finance processes is an advantage (e.g. Tax reporting, Local GAAP, IFRS GAAP)
·  Similar position experience of 2-5 years
·  University degree, post-graduation preferred
·  Has involved in initiating new / enhance processes for the business / domains for better efficiency

If you need more information about this job, before you apply officially you can contact HR:

Pimparin Limpachote (Pim)
Talent Acquisition Manager, DANONE SEA Business Services-HR
Email : Pimparin.Limpachote@danone.com