IT ASSET & ORDER MANAGEMENT HF

Job description

ALLEMAGNE(Hamburg)
du01 juillet 2020au01 janvier 2022(pour18mois)
ETABLISSEMENT :ALTEN
REMUNERATION MENSUELLE :1969€ (indemnité non contractuelle fixée par décret et arrêté, dont le montant peut varier notamment en
fonction de l’évolution du barème de référence, de la localisation de la mission et des cas d’abattements prévus par les textes)

ALTEN Technology is renowned for innovative and tailor-made technology solutions. But without high-qualified and motivated employees, the most innovative idea doesn’t stand a chance. That’s why we are looking for new colleagues who are passionate about innovation.

ALTEN Technology is a subsidiary of the internationally renowned ALTEN S.A. which was established in 1988. With over 34,000 highly qualified experts world-wide and offices in 25 countries the ALTEN Group provides a range of excellence with a global network of experts, catering to customers of any size. This publicly listed group is a European leader in Technology consulting and engineering. Embarking on a career at ALTEN Technology means you'll be involved in exciting projects in the engineering field with promising perspectives.

Achieve your potential with ALTEN Technology in Hamburg

IT Asset & Order Management

Your role – exciting and challenging

In this position you are responsible for the complete procurement management of IT software and hardware components and have the following tasks in detail:
• You receive the user's requests by telephone or via the ticket system in German and/or English and support the user in solving his problem
• Support in the provision of hardware, software and licenses for users and their projects
• Purchasing of IT components and IT services from our suppliers
• Selection of suitable suppliers
• Maintenance and further development of the service catalogue
• Responsible for the optimization of procurement costs
• Inventory of IT components in our Asset Management Tool
• IT Warehouse & Stock Management
• Support for internal projects as required
• Creation of documentation and reports

Your profile – experience that adds value

• You have a completed commercial training, preferably in the field of IT, and have perhaps already gained some professional experience
• You have first experiences in IT support and in handling ticket systems (e.g. osTicket, JIRA, OTRS, or others)
• You have gained initial experience with ordering processes and can communicate well with suppliers
• You have technical knowledge of IT hardware components (e.g. laptop, monitors, smartphones)
• You speak German (B2) and have good English (C1) skills
• You work independently, are organized and have a high service orientation as well as a confident manner in dealing with employees and customers