Web Content Coordinator (SECRET Clearance Required)

Job description

Job Description

Web Content Coordinator (SECRET Clearance Required)

Position Description
The Web Content Coordinator is a full time position in Washington, D.C in support of a federal government contract.

Your future duties and responsibilities
• Edit, maintain and publish content for the directorate’s visa-related potions of both the CA internet site (travel.state.gov), and the unclassified intranet site (CAWeb), based on input of internal stakeholders and needs of external audiences.
• Provide technical editing (including proofreading, grammar, and punctuation) to website content.
• Carry out quality assurance checks on website content.
• Liaise with IT department (both IRM and CA/CST) and external web developers to resolve technological issues and conduct work.
• Track and report on all site metrics.
• Monitor customer feedback messages/comments on website to correct issues and/or identify opportunities for improvement.
• Conduct periodic reviews of U.S. Embassy and Consulate websites to ensure compliance with Post Internet Content Guidelines.
• Identify and post relevant VO cables to internal and external websites.
• Coordinate with stakeholders (VO, other bureaus, and other government agencies) regarding their visa-related website information as well as web policies and procedures.
• Consolidate information and obtain clearance/approval for content changes, and then update content through the CMS.
• Assist on web policy matters. Interpret and apply policy to work products.
• Utilize proprietary consular systems such as the Consular Consolidated Database (CCD).
• Evaluate business processes and work flows, making practical recommendations for process improvements, and assist with implementing and validating any process changes.

Required qualifications to be successful in this role
• Bachelor’s degree, and;
• One- to two years of specialized experience as a website content specialist, or similar role, engaged in website content modifications and implementation of digital enhancements within a web-based content management system. Must have experience with Drupal, WordPress, or Adobe AEM. Further specific training will be provided on Adobe AEM by the customer.
• One year experience with Google Analytics and ForeSee (or other survey sampling tool). Google Analytics training shall be available for specific use within a Federal government setting.
• Three years of experience utilizing a variety of office software, specifically: MS Word, PowerPoint, Excel, and Outlook.
• One-two years experience with web-based technologies, including Photoshop, Illustrator, basic HTML, and/or other design-related applications.
• One to three years of experience with Microsoft SharePoint.
• A self-starter with an ability to work independently and as a member of the team to effectively interact with personnel at all levels.
• Excellent proofreading and technical skills, with an excellent grasp of English grammar, spelling, and punctuation.
• Ability to effectively and politely interface with public.
• Excellent customer service skills
• Ability to interpret and apply regulatory and policy material.
• Ability to juggle multiple projects in a fast-paced, deadline-driven environment.

Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at www.cgi.com .

No unsolicited agency referrals please.

CGI is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned .

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.

Skills

·  Content Management
·  Web Content Management Systems

Reference

738187