VDI and Applications Virtualization Administrator

Job description

Job Description

VDI and Applications Virtualization Administrator

Position Description
Be part of a growing team in one of the largest technology and business services firms in the world. If you are a highly motivated, energetic, customer focused, and forward thinking team player then we have an opportunity for you on the CGI team.

As a VDI and Application Virtualization Administrator, the candidate will be responsible for the day-to-day activities to support a Citrix technology stack that provides remote access services to internal and external customers using a wide range of Citrix technologies.

FUTURE DUTIES AND RESPONSIBILITIES

• Daily monitoring, maintenance, operation, and troubleshooting of the Citrix environment and related services

• Management and reporting of service and system performance metrics

• Provide oversight and support for customer service requests and work orders

• Remediation and resolution of service impacting incidents and problem management records

• Ensure system availability, continuity, and stability as outlined within service level agreements

• Interface with multiple internal staff to deploy new virtual applications and remote access services

• Participate in efforts for system lifecycle management of the environment

• Contribute to an ITIL based service portfolio for Citrix based remote access and service delivery technologies

• Participate in and execute capacity management and planning recommendations

• Contribute to training material maintained and distributed through the Service / Help Desk

REQUIRED QUALIFICATIONS TO BE SUCCESSFUL IN THIS ROLE

• Experience with Citrix technologies (XenApp, XenDesktop, AppSense, etc.)

• Experience with supporting redundant and scalable service architecture

• Familiarity with processes and procedures of both an Agile and ITIL driven environment

• Experience in operating system lifecycle management (Windows & Linux)

• Automation experience including Ansible, Jenkins, Rundeck, and Orchestrator

• Troubleshooting, incident, and problem resolution skills

• Excellent communication, verbal, and written skills

Skill Set Years of Experience Proficiency Level

Citrix technology stack and service delivery 5 years Advanced Proficiency

VMWare ESXi 3 years Intermediate Proficiency

Microsoft Hyper-V 2 years Novice Proficiency

Operating system administration (Windows / Linux) 3 years Intermediate Proficiency

Network Concepts 3 years Intermediate Proficiency

Active Directory Concepts 3 years Intermediate Proficiency

Hardware Infrastructure concepts 3 years Intermediate Proficiency

Your future duties and responsibilities

Required qualifications to be successful in this role

Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at www.cgi.com .

No unsolicited agency referrals please.

CGI is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned .

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.

Skills

·  Citrix
·  Communication (Oral/Written)
·  Detail-oriented
·  Problem Solving/DecisionMaking
·  Active Directory
·  Linux
·  Network
·  Windows

Reference

751803