Jr Technical Writer

Job description

Job Description

Jr Technical Writer

Position Description
CGI is seeking to hire a Jr Technical Writer to join our team developing instructional materials and end user documentation for an exciting Client in the Financial arena.

Your future duties and responsibilities
Working in a team led by an experienced Documentation / Training expert, the responsibilites in this unique opportunity will include:
• Working with subject matter experts to obtain an in-depth understanding of system functions.
• Interpreting and translating requirements documentation into instructional performance support material.
• Producing end user documentation (ex. procedure guides and job aids) that meet applicable standards and are appropriate for the intended audience.
• Transposing help content into a Content Management System
• Using an approved detailed course design and templates, create in-class instructor-led training, virtual classroom webinars and recorded webinars to help end-users perform system tasks effectively.
• Creating data sets for use during hands-on training activities.
• Reviewing and validating content with subject matter experts and stakeholders, incorporating feedback and managing iterations, as required.
• Other duties as assigned.

Required qualifications to be successful in this role
o 2-3 years of experience creating online help or end user manuals or quick reference guides along with end-user documentation in a software environment.
o Formal completed degree or a diploma in either Technical Writing or Technical Communication, or degree in English or Communications with technical writing component
o Ability to quickly grasp complex technical and analytical concepts into clear, concise, plain English text and visual content.
o Ability to follow and use document templates successfully.
o Demonstrated strong oral and written communication skills. French language skills are an asset but not required.
o Attention to detail coupled with effective analytical and problem-solving aptitude.
o Self-motivator with ability to work as part of a team or independently with minimal supervision or direction.
o Ability to balance and prioritize many diverse tasks at once.
o Ability to self-edit content, and content of other writers.

• Technical Knowledge
o Required - MS Office (Word, PowerPoint, Excel).
o Familiarity with TechSmith Camtasia, Articulate, Adobe Captivate or other eLearning development software.
o Familiarity with SnagIt or other image editing software.
o Knowledge of AODA compliance
o Familiarity with Business Requirement Documents or Software Specification Documents
o Experience or knowledge of Regulatory industry an asset

Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at www.cgi.com.

No unsolicited agency referrals please.

CGI is an equal opportunity employer. In addition, CGI is committed to providing accommodations for people with disabilities in accordance with provincial legislation. Please let us know if you require a reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.

Skills

·  Communication (Oral/Written)
·  French
·  Microsoft Excel
·  Microsoft PowerPoint
·  Microsoft Word
·  Problem Solving/DecisionMaking
·  Technical Writing

Reference

733542