Receptionist

Job description

Job Description

Receptionist

Position Description
CGI is looking for a Receptionist to join the team at the Huntsville, AL office. This is a great working environment with many great benefits offered by CGI.

Your future duties and responsibilities
• Greet employees and guests in a friendly and professional manner.
• Assess and address all inquires/request and forward appropriately
• Answer phone in a professional and courteous manner and use proper phone greeting techniques. Address callers' requests and/or takes appropriate messages.
• Maintain accurate and complete sign in/out procedures for visitors and/or vendors. Keep accurate records of all access cards given to CGI Federal members, contractors and Visitors.
• Accept and deliver all incoming packages from USPS or carrier mail (Fed Ex, UPS, DHL, etc.)
• Inventory, order and stock office supplies.
• Direct, coordinate and when needed supervise all relevant trade people for cleaning, repairs and maintenance to ensure a consistently clean and well maintained office. Escort facility service vendors.
• Determine when new procedures should be implemented, collaborate approval and implement alternative solutions to ensure a productive work environment with minimal errors/flaws.
• Log and track tickets in the property management and CGI Footprints system; for facility relates issues
• Establish and monitor effective tracking of cubicle and office master keys
• Addresses member facility complaints or issues in a timely manner
• Track and approve conference room request for meetings.
• Work closing with Workplace Resource Management as it relates to facility issues and concerns
• Act as the liaison between our facility and building management
• Assist Facility Security Officer as needed
• Coordinate Meetings, to include conference room set up, ordering of meals; printing of meeting material, ensuring AV equipment is set up and working properly
• Exceptional interpersonal and guest service skills to build solid working relationships
• Focused on customer service and the ability to maintain a high level of professionalism at all times
• Strong communication skills, both oral and written
• Excellent typing skills with high proficiency in Microsoft Office (Word, Excel, PowerPoint and Outlook)
• Strong attention to detail and accuracy, displays flexibility to meet changing requirements, ability to professionally navigate through stressful situations and ability to manage multiple tasks simultaneously with confidence
• Demonstrated experience managing confidential and sensitive information and conversations with diplomacy, tact, and professionalism
• Great organizational skills
• Effective time management skills, ability to prioritize and meet deadlines
• Motivated with a consistent high energy level
• Ability to work independently and a strong desire to take initiative and follow through on tasks
• Creative and adaptable to introduction to new ideas and approaches

Required qualifications to be successful in this role
A high school diploma plus two years of professional experience.

Desired
• A basic knowledge of facilities/building operations would be a great asset to have. Being able to communicate requirements and schedules for vendor services to member in a timely manner is a necessity. While core hours are normal business hours repairs, maintenance and deliver/installs sometimes required vendor access on off hours and weekends.
• Ability to lift 50 lbs.
• High School Diploma or equivalent/ Degree in Business Administration desired but not required.
• 3 to 5 years’ experience a receptionist/office support person with a minimum of 2 years’ experience as an office receptionist

#CGFederalJob

Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at www.cgi.com .

No unsolicited agency referrals please.

CGI is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

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Skills

Reference

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