Operations Assistant Manager

Job description

Job Description

Operations Assistant Manager

Position Description
The Operations Assistant Manager shall directly support the Operations Manager in the management of all aspects of contractor-provided support services at the Bookprint Facility and ensures the flow of operations between all contractor-staffed positions. There shall be one operations assistant manager per shift.

Your future duties and responsibilities
-Must demonstrate excellent communications skills with all levels of management including the client (US Government Personnel)
- In coordination with the Operations Manager, implements the Management Plan and Corporate Quality Control policies to effectively direct contract support activities to ensure satisfactory conformance with contract provisions and performance metrics
-In coordination with the Operations Manager, assigns, schedules, and reviews work of production managers and supervisory staff
-Supports the Operations Manager in interpreting policies, purposes, and goals of the organization for subordinates and the monitoring of contractual expenditures budgets
-Supports the development and maintenance of succinct reporting methodology to ensure the Government personnel, Contracting Officer, and CA/PPT headquarters are informed of contractual performance
-Ensures transition work between the various processing sections
-Directs managers in resolution of all administrative, personnel, and operating problems associated with process management functions in order to assure timely issuance of travel documents and to meet Department of State goals
-Maintains constant oversight of production related materials and documents
-Interprets policies, procedures, and goals of the organization for managers and assigned staff
-Responsive to employees issues and helps to build team morale and cohesiveness
-Makes recommendations regarding staffing on all contract/sub contract staff
-Effectively communicates with the management team by taking the initiative to address procedure revisions, personnel issues, and workflow problems
-Evaluates and audits employees’ production for quality and quantity
-Facilitates quality improvement programs and ensures customer service levels meet or exceed goals
-Compiles and develops management reports including production performance reports utilizing Microsoft Office applications
-Verifies adherence to all DoS and Facility security regulations

Required qualifications to be successful in this role
-Ability to obtain and maintain a Secret clearance
-Bachelor degree- Business Administration or any Management concentration preferred
-Minimum of ten (10) years of progressive management experience in a tangible goods production environment
-Minimum of seven (7) years of management/supervisory experience at a company or facility of the size and scope of the Book Personalization Facilities
-Ability to prepare management, business, technical, and personnel reports, reviews and documents for internal and external use

Desired qualifications:
-Advanced Degree.
-Experience in managing a seasonal/temporary work force.
-Four (4) years’ experience in a production environment
-Experienced supervising production workers, supervising US Government employees, US Government contractors, or US Military. Knowledge of postal regulations a plus.

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It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at www.cgi.com .

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CGI is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned .

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.

Skills

·  Business Acumen
·  Communication (Oral/Written)
·  Detail-oriented

Reference

720739