IT Support

Job description

Job Description

IT Support

Position Description
Do you want to be part of internal support IT team in consultancy company? Do you want to see results of your work? We are providing IT support to all CGI employees in Czech and Slovak republic. You will need to handle different problems, prepare devices for on-boarding new members. In this role you will responsible for internal training.

• Answer staff questions in person and via phone on all company supported applications
• Troubleshooting computer problems
• Advise staff on appropriate action
• Serve as liaison between staff and the technology department to resolve issues
• Work one-on-one with staff on application projects
• Document resolutions for future reference
• Assists colleague with administrative support
• Other duties as assigned

Your future duties and responsibilities
• We are looking for a new junior colleague to be a part of an IT infrastructure team with interest in IT technologies, its functioning and principles
• The candidate must be able to work independently as 1st level support
• The work, apart from others, includes operational support, proactive monitoring, and problem troubleshooting both for the customers and internal IS IT
• Solid communication skills in English and fluent Czech/Slovak is a must
• Driving license B
• We would welcome a pragmatic and flexible team player, willing to share ideas and cope with administrative task

Required qualifications to be successful in this role

Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at www.cgi.com.

No unsolicited agency referrals please.

CGI is an equal opportunity employer.

Skills

·  System Administration

Reference

739251