Field Service Representative

Job description

Job Description

Field Service Representative

Position Description
The CGI Federal STRATIS team is looking for a field service representative to be a part of our team in Japan. The FSR provides support for production sites operating a warehouse management system. The FSR will be responsible for maintaining VMware ESX hosts and virtual machines based on Red Hat Enterprise Linux. He/She will maintain a fielded system, monitoring and troubleshooting existing and new issues, bug fixing, updating bug tracking system. He/She will is also required to participate in site and team meetings.
STRATIS experience is a must!

Your future duties and responsibilities
• 1+ years experience in Oracle Database.
• 2+ years experience in Red Hat Linux.
• 1+ years working with and deploying with VMware products.
• Familiarity with Oracle patching.
• Experience in Red Hat Linux to include but not limited to the following: patching, OS troubleshooting, log standards, cron/scheduling, understanding of NFS, performance tuning, knowledge of the file system and utilities.
• Strong troubleshooting and analytical thinking skills.
• Able to adapt to change in deadlines and changes in the nature of assignments.
• Capable of clear and direct communication with peers and management.
• Able to manage assignments and meet deadlines with minimal supervision, while recognizing the need for a high degree of accuracy and quality.
• Bachelors degree in IS,CS or IT related subjects desired.
• CompTIA Security+ certification.

Required qualifications to be successful in this role
• Active SECRET security clearance is required for employment; per Federal stipulation.
Competencies/Traits desired
• Oracle Application Server - Configure/troubleshoot all aspects of OAS10g/11g.
• Apache Web Servers - Strong configuration and troubleshooting background with Apache 2.0 and above.
• Oracle Database - use of enterprise manager, RMAN tools, IMPDP.
• SQL DML and DDL.
• Scripting - in Bash/Sh.
• Familiarity with PCI compliance and server hardening best practices and DISA STIGs.
• VMWare - operation, memory/cpu usage, networking, start/stop of vmware utilities, troubleshooting, etL

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Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

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Skills

Reference

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