Field Technical Service Representative

Job description

Job Field: SALE - Sales
Location: Nashville, TN, US
Company: BASF Corporation
Job Type: Standard
Job ID: EN_US_1903327

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law.

Description

At BASF, we create chemistry through the power of connected minds. By balancing economic success with environmental protection and social responsibility, we are building a more sustainable future through chemistry. As the world’s leading chemical company, we help our customers in nearly every industry meet the current and future needs of society through science and innovation.

We provide a challenging and rewarding work environment with a strong emphasis on process safety, as well as the safety of our employees and the communities we operate in and are always working to form the best team—especially from within, through an emphasis on lifelong learning and development.

And we are constantly striving to become an even better place to work. BASF has been recognized by Forbes Magazine as one of America’s Best Employers in 2019. Come join us on our journey to create solutions for a sustainable future!

Field Technical Service Representative (1903327) - Tennessee

Where the Chemistry Happens

We are seeking a professional like you to support the daily operation of BASF products in customer automotive assembly plants by providing on-site technical and application knowledge. You will respond to customer requirements, enforce product quality/performance specification, and support new product/application development. You will also provide on-site expertise of product performance including color management, defect identification, and corrective action if necessary. Additionally, you will develop and support customer relationships.

In this role, you will support the efforts of a BASF sales/technical team to assure value to the customer for product technical support, problem investigation, analysis and resolution. You will also assure product performance meets or exceeds customer expectations and supports business objectives to be our customer’s supplier of choice.

You will demonstrate the technical and professional expertise needed to enhance BASF’s reputation with the customer and integrate within the business and technical community to bring additional value to ECO coatings customers. This role controls key performance indicators within product service environments to drive problem resolution and product improvement initiatives critical to customer performance expectations.

Qualifications - BASF recognizes institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent

Formula for Success


· Leveraging your educational and professional background in paint applications or manufacturing, you will provide on-site expertise of products, their application and performance.

· Utilizing your inventory control/ERP knowledge, you will collect and analyze data and apply results to make material and/or process recommendations.

· Your strong attention to detail will allow you to continuously inspect and evaluate painted units for defects (e.g., sags, thin paint, drip craters and for proper topcoat application).

· Your excellent interpersonal skills will serve you well as you interact with the team and management at our customer facility.

· Demonstrating your strong leadership ability, you will run a shift on your own with minimal supervision.

Create Your Own Chemistry: What We Offer You

Adding value to our customers begins with adding value to you. You@BASF is the suite of benefits, perks, programs and unique opportunities we offer to support you—the whole you—in all

stages of your life and career. With you@BASF, you create your own chemistry.

The total rewards that you receive as a BASF employee go way beyond a paycheck. From competitive health and insurance plans, to robust retirement benefits that include company-matching contributions, to making sure you never stop learning, we believe investing in you is investing in our success. Working for a large, global organization, you’ll have a chance to grow professionally and personally, expand your network and build a rewarding and dynamic career.

BASF provides interesting and challenging learning and development opportunities to help you make the most of your talents and your job.