Offers “Aviva”

Expires soon Aviva

Commercial/Heavy Equipment Road Appraiser (Calgary OR Edmonton Area)

  • Internship
  • Calgary, Canada
  • Sales

Job description



Position Overview:

We are currently recruiting for motivated and knowledgeable Commercial / Heavy Equipment Road Appraisers to service either the Calgary or Edmonton area.

In this role, you will be responsible for the assessment of repairs and total loss valuations for  heavy on road and off road vehicles of various kinds. This will include motorhomes, RV and commercial use trailers, heavy industrial equipment, heavy trucks, medium duty and tow trucks, motorcycles, snowmobiles, ATV. The assessment will be conducted in an efficient manner to control the indemnity spend and expenses without compromising the delivery of superior customer service and accuracy.

Accountabilities:

· 
Utilize  computerized estimating systems to prepare complete, competitive repair estimates and communicate repair estimate information to customers, repair facilities and claim representatives as required.

· 
Review appraisals from approved vendors

· 
Negotiate with repair facilities on repair plan processes

· 
Re-inspect repaired units for quality of service and cost control measure.

· 
Evaluate actual cash value and sometimes replacement cost value of units declared a total loss and take proactive steps to control storage and rental vehicle costs.

· 
Adherence to dispatch needs and fulfillment of claim investigation and resolution in the field.

· 
Reports fraudulent claims to senior supervisor.

· 
Hours of operation can include evenings, weekends and statutory holidays.

· 
Work closely with claims handlers to provide valuable coaching and information on coverage issues

· 
Identify and communicate opportunities to improve the customer experience, the claims handling processes and financial outcomes for the business

Required Qualifications:

· 
Excellent communication and negotiation skills

· 
Minimum of 2 - 5 years of vehicle damage appraisal, minimum 2 years of heavy equipment appraisal and collision repair industry experience

· 
Working knowledge of Audatex and Mitchell Estimating System

· 
Prior appraisal  and hands on shop experience a must.

· 
Strong computer skills, good communication skills, a strong team player, strong problem solving skills

· 
A network of reliable industry contacts for part pricing, used vehicle values and repair procedures.

Aviva Canada is committed to providing accommodations for people with disabilities during all phases of the hiring process including the application process. If you require an accommodation because of a disability, we will work with you to meet your needs. Applicants need to make their needs known in advance. If you are selected for an interview and require an accommodation, you are encouraged to advise the Talent Acquisition Partner who will consult with you to determine an appropriate accommodation.

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