Depot Reclamations technician

Job description

Position Title:  

 

Depot Reclamations technician

 

Location:  

 

Malvern, PA

 

 

Core Responsibilities:

 

FULL-TIME ON-SITE IT TECHNICAL ANALYST

·  Reclaim old hardware
·  Receive, unbox and palletize returned hardware (i.e. laptops, desktops, tablets)
·  Track all returned assets into databases and spreadsheets
·  Process returned hardware ware
·  Remove old hard drives
·  Bag, label and store old hard drives
·  Track all activity
·  Run backup of data on returned PCs using the approved backup utility
·  Run a wipe procedure on retuned drive, once data has been back up.
·  Sort through used equipment
·  Send broken, or off lease, equipment to e-recycle
·  Clean up used working hardware that is still on lease to be re-used by end users

 

 

Preferred Qualifications:

 

·  Bachelor’s Degree preferred.
·  GCM Level 3
·  Must be onsite
·  2-3 years IT Support experience
·  Familiar with internal; Atos toolset
·  Familiar with SNOW ticketing system
·  Experience troubleshooting PC issues

 

Minimum Requirements:

 

·  GCM Level 2
·  Must be onsite
·  2-3 years IT Support experience

 

 

 

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Nearest Major Market: Philadelphia