Business Analyst

Job description

About Atos

Atos is a global leader in digital transformation with over 110,000 employees in 73 countries and annual revenue of over € 11 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions. The group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Atos Syntel, and Unify. Atos is a SE (Societas Europaea), listed on the CAC40 Paris stock index.

The purpose of Atos is to help design the future of the information technology space. Its expertise and services support the development of knowledge, education as well as multicultural and pluralistic approaches to research that contribute to scientific and technological excellence. Across the world, the group enables its customers, employees and collaborators, and members of societies at large to live, work and develop sustainably and confidently in the information technology space.

Business Analyst

The Role:

Atos are looking to recruit an experienced Business Analyst who will be responsible for improving processes, products and services by providing competitive commercial IT solutions to key clients in the Utility sector.

Your day-to-day responsibilities include:

Reporting to the Service Delivery Manager, you will be accountable for the following:

·  Review estimates and quotes for technical and commercial accuracy;
·  Provide support for new bids, proposals and projects;
·  Develop and improve relationships with key clients;
·  Assist customers with the development of technical roadmaps for their application estate.
·  Extend the services delivered by Atos into the existing client base, where applicable, working with 3rd party suppliers;
·  Utilise existing relationships to develop new business opportunities with clients;
·  Identify customer facing Risks and Service Improvements and demonstrate ability to manage to a successful conclusion;
·  Respond to customer queries and FAQ’s;
·  Provide advice and mentorship to customers on the day to day running of their applications.

Signs of success

To be successful in this role, you’ll need a rich combination of experience, proven skills and personal attributes. See below to find out if you’re the person we’re looking for:

·  Ability to help customers clarify their needs and expectations;
·  Self-starter, taking initiative to address issues or pursue opportunities;
·  Plans work to ensure that objectives and targets are met;
·  Communicates in terms appropriate to the target audience;
·  Checks all work thoroughly before passing it as ‘fit for purpose’;
·  Takes responsibility for own actions;
·  Responds quickly to changes to objectives / direction;
·  Looks at situations from different perspectives in order to develop creative solutions.

Skills we can’t do without:

·  Educated to 3rd level standard in an IT related discipline;
·  Experience working in a meaningful project and / or support environment;
·  Systems integration experience across multi-tier platforms;
·  Experience gathering business requirements, providing estimates and delivering specifications for large complex changes.

Skills we’d like:

·  Associated accreditations appropriate to role.
·  Knowledge of Business Processes within the Utilities industry;

Getting to know Atos and B&PS

You can look forward to joining a global powerhouse in digital transformation. We have 120,000 employees in 73 countries and an annual revenue of €13 billion. We are also number one in Europe regarding Cloud, Cybersecurity and High-Performance Computing, providing end-to-end Orchestrated Hybrid Cloud, Big Data, Business applications and Digital Workplace solutions through our Digital Transformation Factory. Additionally, we provide transactional services through Worldline, Europe’s leader in the payment industry. Our group is also the Worldwide Information Technology Partner for the Olympic and Paralympic Games and operate under the brands Atos, Atos Syntel, Unify and Worldline.

 

Within Business & Platform Solutions (B&PS) division, our pinpoint focus is on understanding our clients’ business industries and technologies. Our platforms are a new business model which connects people and organisations in an interactive ecosystem, enabling our customers to maintain agility and flexibility. Now is a particularly exciting time to join, as Google has chosen to partner with us to open a new Artificial Intelligence Lab. This is a great reflection of the progress we’re making, and your role will play an important part of our continued success.

Here at Atos, we want all of our employees to feel valued, appreciated, and free to be who they are at work. Our employee lifecycle processes are designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique. Across the globe, we have created a variety of programs to embed our Atos culture of inclusivity, and work hard to ensure that all of our employees have an equal opportunity to contribute and feel that they are exactly where they belong.