Business Analyst

Job description

About Worldline

Worldline [Euronext: WLN] is the European leader in the payment and transactional services industry. With innovation at the core of its DNA, Worldline’s core offerings include pan-European and domestic Commercial Acquiring for physical or online businesses, secured payment transaction processing for banks and financial institutions, as well as transactional services in e-Ticketing and for local and central public agencies. Thanks to a presence in 30+ countries, Worldline is the payment partner of choice for merchants, banks, public transport operators, government agencies and industrial companies, delivering cutting-edge digital services. Worldline’s activities are organized around three axes: Merchant Services, Financial Services including equensWorldline and Mobility & e-Transactional Services. Worldline employs circa 11,000 people worldwide, with estimated pro forma revenue of circa 2.3 billion euros on a yearly basis. Worldline is an Atos company. worldline.com

 

Job Title               

Business Analyst

 

Business Area / Department      

Network Rail Business Delivery Group, Transport, Worldline UK

 

Reporting to:     

Head of Network Rail BDG

 

Practical requirements:

·  This is a GCM6 role based in a Worldline location (ideally Crewe, optionally Darlington or Beeston).
·  Travel will be expected to customer and to Worldline delivery locations within the UK, occasionally requiring an overnight stay.

 

Working arrangements:

·  This is a full-time role, but 4 days across a week would be considered. Worldline office hours with the occasional requirement to work additional hours when requested.

 

Organisational Overview

We are seeking an experienced analyst who is keen to develop an interest in, or can demonstrate capability in, innovative solutions for rail industry operational business problems, in a time of growth and investment with the challenge of continually improving the customer experience. 

The role is within the virtual team of business/solutions analysts and architects, which needs to maintain and expand its ability to resource an increasing workload in support of bids and deliveries, primarily for Network Rail. Worldline has a long-term business focus in rail operations systems and services, from supporting, maintaining and evolving systems core to the running of the existing railway to implementing new solutions in support of the Digital Railway, always with a need for long-term supportability and reliability, coupled with integration across the rail industry.

You will be working within an established analysis and architecture team, in close collaboration with delivery groups within Worldline and with customer teams, working on solutions to business problems large and small. You will need to be able to respond to, and provide leadership to, multiple work packages at the same time, in a mix of bid and delivery work, and to support the evolution of our solution strategy. The business is highly dynamic, especially as Network Rail is just entering the new funding control period (April 2019 to March 2024) with many opportunities planned or underway.

 

Job Description

The key activities of the role include:

·  Requirements capture, analysis and solution design for bids, proposals and contracts
·  Solution options identification and analysis (including migration strategies) and recommendations
·  Responding to tenders and qualification questionnaires, including producing, or leading the production of, proposal and presentation material
·  Working as a sole expert or leading a small team of analysts and/or designers to produce analysis and high-level design stage deliverables, including estimates
·  Acting as Functional Design Authority during the detailed design, build and test stages of projects, providing the overall leadership to ensure that system designs meet the customer requirements and ensuring that all changes to scope are tracked and assessed appropriately.
·  Working directly with customers, partners, third-party suppliers and other suppliers to the industry to understand the overall business context and thereby ensure that requirements are correctly defined to meet the business need and that optimum solutions are produced for the industry.
·  Performing feasibility studies for customers (either as an individual consultant or with a small team) to establish the business benefits and business case for potential projects or services, and to develop offers from Worldline in response to the results.
·  Solution assurance for both bids and deliveries, including functional reviews of solutions, estimate reviews, reviews of risks, assumptions and dependencies, contributing to bid and delivery assurance.

The job holder will be expected routinely to be working on multiple parallel activities and to be able to schedule their own time accordingly.

The job holder may be expected to mentor an apprentice or a graduate in developing their transport business and systems analysis skills.

 

Person Specification:

Essential / Minimum Criteria

·  The Network Rail Drugs and Alcohol policy will apply to this role when working on delivery under Network Rail contracts.
·  Production of analysis or design deliverables
·  Proven experience in one or more of business or systems analysis, systems or technical architecture, project or support management (with a demonstrable interest in business/systems aspects)
·  Expertise in one or more relevant systems domains (e.g. rail operations, rail retailing, maintenance, infrastructure)
·  Demonstrable experience of facilitating workshops with clients
·  Experience of working with GB rail industry customers, business processes and systems
·  Experience of working in a direct customer-facing role
·  Considerable degree of self-reliance and self-sufficiency, with flexibility.
·  Able to relate to customers at all organisational levels and to adapt their approach according to the customer
·  Ability to produce lucid and succinct visual diagrams and written documentation
·  Aware of the need to consider commercial implications of decisions, for both supplier and customer

 

Desirable Criteria

·  Appreciation of the broader European rail industry and standards
·  Experience in the broader transport industry or Intelligent Transport Systems
·  ISEB/TOGAF/BCS or equivalent qualifications in analysis or solutions/technical architecture.
·  Experience in project and support delivery lifecycles, and bid/proposal stages
·  Experience in producing and reviewing estimates
·  Production of proposal and presentation material
·  Strong interpersonal skills
·  Risk assessment and treatment in IT projects and systems
·  Experience of working with systems with material safety uses.
·  Expertise in one or more relevant systems domains (e.g. rail operations, rail retailing, maintenance, infrastructure)

 

Shared values
The 11,000 employees of Worldline are all different but share the same values. You can see it in the way we behave. We are curious and humble – we are learning every day, we keep things simple and everyone engaged. In our fast-moving industry, we are adaptable and life-long learners. Everyone demonstrates the same dedication to quality and efficiency. We have an entrepreneurial spirit and sense of service. Above all, we never turn our back on a challenge. These values nurture a dynamic and innovative team where everyone can develop and grow.

 

Your Application
If you wish to apply for this position, please click below to complete our online application form and attach your CV in either Word, rtf or text format.
Worldline is an equal opportunity employer. All applicants will be considered for employment without attention to their race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Our recruitment decisions are based solely on qualifications, skills, knowledge and experience and relevant business requirements.
We are committed to making reasonable adjustments to the recruitment process for people with disabilities.