MULTIPLE POSITIONS AVAILABLE in Seattle, WA:
Utilize user research, product research, and design research methods and qualitative and quantitative research concepts to create a deep understanding and empathy for our target customers through field research, surveys, personas, lab studies, and other methods (existing or invented) that you identify to be most effective. Work closely with product and design teams to identify research topics, and build a research roadmap. Communicate and refresh on a regular basis to ensure relevancy. Create research roadmaps that impact product lifecycles using a variety of appropriate techniques. Identify the best method or mix of methods based on research questions, timeline and resourcing. Develop metrics that appropriately reflect the user experience quality of a feature, product or system. Understand different data types from different sources and perform quick but thorough data analysis in order to create insightful and actionable findings. Work cross-functionally with design, business stakeholders, engineering, and marketing to communicate results and recommendations, and advocate on behalf of our customers.
Ideal candidate profile
Primary requirements: Master's degree (or foreign equivalent) in Human Centered Design and Engineering, Human Factors, Computer Science, or a related field and 2 years of experience in the job offered or as a UX Researcher, UX Designer, Interaction Designer, or related role.
Alternate requirements: Bachelor's degree (or foreign equivalent) in Human Centered Design and Engineering, Human Factors, Computer Science, or a related field and 5 years of experience in the job offered or as a UX Researcher, UX Designer, Interaction Designer, or related role.
Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.