Offers “Amazon”

Expires soon Amazon

Training Specialist

  • Internship
  • Bangalore (Bangalore Urban)

Job description



DESCRIPTION

Each day, hundreds of thousands of developers make billions of transactions worldwide on our cloud. They are harnessing the power of Amazon Web Services (AWS) to enable innovative applications, websites, and businesses. However, there are always a few people that try to take unfair advantage of a good thing...
Are you excited about training a global AWS's fraud investigation team? Do you possess great training skills and love working in a fast paced environment? Are you up to the challenge of designing training curriculum and providing that training to new employees and those looking for advanced skill training?
If your answer is yes, then this is the job for you!

Description
The Fraud Investigations Team's Training Specialist will support the Training and Knowledge Management Program maintained and operated by the Seattle based Training Coordinator. The Training Specialist will assist in the development, delivery, and standardization of AWS FIT Training content. The position requires coordination with AWS fraud prevention leaders and investigation teams around the globe to ensure that training is conducted on-time and with sufficient resources and facilities.
A successful candidate will be customer centric, team oriented, an effective communicator, and will have the ability to work independently. They will have a proven track record in training and successfully delivering results in a fast-paced and dynamic business environment, and will possess the following abilities:

Excellent communication skills
· Comfortable talking in front of a group as well as one-on-one with an individual
· Able to give and receive feedback effectively
· Can drive understanding (i.e. using visual aids, able to recognize when a group or individual doesn't understand and needs more attention)
Ability to follow up
· Always meets time commitments and deadlines, is goal oriented
· Checks and tests for understanding
· Gives insight to area managers
Proven people skill
· Works hard for the success of others, constantly remains “customer obsessed”
· Demonstrates a positive “can do” demeanor and has fun and gains energy from working with other
· Is an active listener
Responsibilities Include:
· Assist with the creation of cross-team training material to educate AWS Investigators on key drivers for other Fraud Prevention teams and the decisions behind them
· Assist with the creation of cross-team training material to educate AWS Fraud Prevention teams on the AWS Investigators' key drivers
· Deliver and/or facilitate training to the AWS Investigators and other Fraud Prevention personnel – either onsite, virtually, and/or using a learning management system (e.g. Knet)
· Mentor training SMEs with training facilitation and planning
· Assist in the design and development of exercises, tutorials, job aids, and assessments.
· Apply adult learning principles to help design and develop training that best fits the needs of the audience and content (online, classroom, or blended learning methods).
· Assist in driving the standardization of training content and delivery across all Global AWS FIT sites

Desired profile



BASIC QUALIFICATIONS

· · Expertise in developing, planning, implementing and assessing training.
· Excellent communication skills for the purpose of knowledge transfer and skill development, including superior skill in explaining technical topics to novices and collaborating with subject matter experts and managers.
· Excellent one-to-many and one-to-one communication skills in both classroom and tutorial settings.
· Knowledge of adult learning and training practices, especially in technical support contexts.
· Candidates must be very organized and able to handle multiple and changing projects/priorities.

Make every future a success.
  • Job directory
  • Business directory