Technical Program Manager

Job description

DESCRIPTION

Want to make impact to how millions of customers pay on Amazon every day? Are you a hands-on technical leader who can make a huge impact on a dynamic, fast moving business? Are you equally comfortable digging into business and financial requirements as you are drilling into architecture and design with development teams? Does the idea of helping manage Amazon’s growing financial products marketplace by building technical solutions at scale sound interesting? Then this is the position for you.

At Amazon Payment Products, we delight our customers with rewards, credit and the simplicity to buy across borders. Amazon Payment Products (APP) serves tens of millions of customers worldwide through a global portfolio of products, delighting them with best-in-class rewards, easy access to credit as well as the simplicity to sell or buy cross-border on Amazon in their local currency. The global portfolio of products APP currently negotiates, builds, and manages includes Co-brand Credit Cards, Private Label Credit Cards, Shop with Points, Installments, and Amazon Currency Converter for Sellers and buyers. Under Amazon’s long-term commitment to innovating on behalf of customers, APP constantly seeks to launch new payment and financial services products, features and programs worldwide which make shopping on Amazon ever more rewarding and convenient for customers.

Technical Program Manager position in Amazon is a role reserved for the few outstanding technical leaders with exceptional accomplishments in program management. If you feel excited by the challenge of setting the course for large company-wide initiatives, launching customer facing products and being involved in the delivery of these initiatives, this may be the next big career move for you.

Job functions:
This role requires working closely with businesses across Amazon, the product management team, the credit development team, and key software development teams across the company to define strategy and requirements, and then lead projects through operations design and delivery. This position involves regular communication with senior management on status, risks and product strategy. Excellent listening, writing skills and strong technical competency are essential. The ideal candidate has thrived and succeeded in delivering broadly adopted technology products/services in a very high growth environment where priorities shift quickly. He or she is a strong leader who can prioritize well, communicate clearly and compellingly and who understands how to drive a high level of focus and excellence. Qualified candidates have experience defining projects and features, collecting requirements, writing detailed functional and test specifications, coordinating large cross functional projects and schedules, and delivering complex projects with accurate results at high scale.

From a business and technical perspective, this TPM will:
- Have a strong track record of shaping business strategy for technical products or services
- A strong understanding of the Payments industry is desirable
- Understand how to design scalable software
- Be conversant with internet technologies
- Communicate effectively with both business and technical partners
- Have an entrepreneurial spirit

Professional traits which are not unique to this position, but necessary for Amazon leaders:
- Exhibits excellent judgment
- Has relentlessly high standards (is never satisfied with the status quo)
- Is able to dive deep and is never out of touch with the details of the business
- Delivers innovative solutions
- Has passion and convictions and the innate ability to earn trust of others
- Strong results orientation
- Thinks big

PREFERRED QUALIFICATIONS

· Experience with agile or other program management methodologies
· Master's degree in Computer Science and/or Business Administration
· Prior experience as a software developer
· Experience with an e-commerce company or financial software is a plus
· Ability to deliver initiatives from conception through completion
· Curiosity to dig several layers deep into technical solutions with an eye toward continuous improvement
· Experience communicating with technical and non-technical stakeholders across multiple business units
Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation

Desired profile

BASIC QUALIFICATIONS

· Bachelor's degree in Computer Science or related field
· 5+ years of relevant work experience in internet-related technical program management in a software applications environment
· 3+ years of experience in a software development or program manager role
· Experience designing and delivering software
· Ability to multitask and manage multiple projects - work prioritization, planning and task delegation
· Proven track record of taking ownership and driving results
· Broad commercial awareness developed in a fast-moving environment
· Exceptional interpersonal and communication (both written and verbal) skill
· Innovative and self-directed
· Excellent problem-solving skills
· Ability to influence without authority
· Ability to build strong relationships with stakeholders and key partners for the program
· Good judgment, especially relevant in balancing long-term strategic investments with near term business goals.
· Able to provide architectural guidance and direction throughout the project life cycle.
· Ability to communicate clearly and effectively with developers, business owners, and senior business leaders.
· Exceptional customer relationship skills including the ability to discover the true requirements underlying feature requests, recommend alternative technical and business approaches, and lead engineering efforts to meet aggressive timelines with optimal solutions.