Offers “Amazon”

Expires soon Amazon

Programmer Writer

  • Internship
  • Seattle (King)
  • Infra / Networks / Telecom

Job description



DESCRIPTION

Amazon Web Services (AWS) is looking for a Senior Technical Writer to join a team that creates technical documentation for customers using Internet of Things (IoT) services in the cloud and at the edge. AWS IoT provides libraries, tools, and services that developers use to build solutions involving Internet-connected devices such as sensors, actuators, embedded micro-controllers, or smart appliances and the AWS Cloud. Your documentation will help those developers collect telemetry data from multiple devices, and store and analyze the data, as well as create applications that enable users to control those devices from their phones or tablets. You will document new features and services and continuously improve existing documentation based on customer feedback.
For a look at our AWS IoT documentation, see the following:
· AWS IoT Core: https://docs.aws.amazon.com/iot/
· AWS IoT Greengrass: https://docs.aws.amazon.com/greengrass
· AWS IoT Events: https://docs.aws.amazon.com/iotevents

Ideally, you have both a technical background that enables easy interaction with software developers and a demonstrated ability to deliver high-quality technical documentation that helps customers.

Your responsibilities as a technical writer include creating conceptual information, step-by-step procedures, API descriptions, and example commands. Be one of the first to try new features as you work with developers and designers to improve the related user experience, UI text, error messages, and API design. Interact directly with customers and use their feedback to improve the documentation dynamically, then update and publish your documentation on demand. Work with peer writers and editors to improve your writing and grow professionally as a technical communicator.

To see whether this position is right for you, sign up for AWS and try some of the tutorials in our documentation.

PREFERRED QUALIFICATIONS

· Strong written and verbal communication skills, especially the ability to present complex technical information in a clear and concise manner
· Experience with web services and Edge computing is a plus
· Experience working directly with experts in the field
· Experience with and knowledge of AWS services
· Familiarity with XML-based publishing systems
· Experience working with GitHub is a plus
· Previous experience working in an agile programming environment a plus
· Passion to thrive in a fast-paced, ever-changing environment
· A proactive and open-minded attitude to resolving problems and delivering results
· Strong attention to detail - Strong interpersonal skills

Desired profile



BASIC QUALIFICATIONS

· A minimum of 3-5 years in a technical writing or developmental editing role - Degree in English, Technical Writing, Computer Science, or related field or certification in a relevant technical field or equivalent experience
· Proven experience designing, planning, and delivering content solutions that meet the needs of technical business customers
· Ability to write example code in one or more of the following programming languages: JavaScript, Python, Java, C++, Embedded-C, Swift, or Objective-C.
· Experience working directly with engineering teams on a product for a technical audience, such as developers, DevOps, IT professionals, engineers, or scientists
· Experience writing cross-product or cross-service content
· Experience using tools to create, manage, and publish documentation
· Experience rewriting content

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