UX Designer - Amazon Day

Job description

DESCRIPTION

Amazon continues to innovate on delivery experience, ensuring that customers around the world get their stuff when, how, and where they want it. Our customers are never content and neither are we – at Delivery Experience, we wake up every day with a relentless drive to deliver products faster, cheaper, and more conveniently than ever before. We are building a culture of ownership, innovation, speed of execution, and customer obsession in which every person personally drives customer impact every day.

Our team is seeking an impact-oriented, creative and passionate UX Designer to be a part of building and expanding one of our newest delivery programs, Amazon Day. Amazon Day is focused on helping customers receive their deliveries in a predictable, convenient way and in fewer boxes. In this role, you will have an opportunity to define and drive Amazon Day's end-to-end product vision. You will be responsible for building and relentlessly advocating for best-in-class CX (user interface design, branding, interaction models, prototypes, etc.) in an agile environment and seeing your design through to launch; then using data to iterate and improve. You'll work closely with a cross-functional group of engineers, product managers, research scientists, user researchers, and executives to drive impact to millions of customers around the world.

As the right candidate, you are able to translate needs and constraints into a simple, intuitive, customer-focused solution. You have a passion for invention, simplification and strong attention to detail. You are a proven collaborator who flourishes working with others. Most important, you like to have fun and make history!

Responsibilities:

· Drive design for new experiences and improvements of existing experiences - from initial concept through final implementation.
· Clearly and persuasively communicate, specify, and describe design concepts, solutions and needs to leadership.
· Quickly iterate on multiple interactive design solutions and work through details.
· Advocate for your design solutions by leveraging diverse inputs that influenced the design decisions including customer and business goals, usage data, and research findings.
· Develop high level and/or detailed storyboards, mock-ups, and prototypes to effectively communicate interaction and design ideas.
· Deliver work that's not only customer-friendly, aesthetically engaging, but which also produces results.
· Work collaboratively with engineers and product managers to create amazing user experiences that delight customers.
· Assess and optimize the performance of new and existing features by actively participating in user research and assessing performance metrics.
· Develop and maintain detailed user-interface specifications.
· Contribute to the group's shared knowledge of user-centered design and research methodologies.
· Use humor, creativity, and positive energy to maintain personal and team momentum.

Desired profile

BASIC QUALIFICATIONS

·
· Bachelor's degree in design, human-computer interaction (HCI), or 4+ years equivalent professional experience as a UX designer, interaction designer, product designer or similar role.
· A portfolio or samples of work demonstrating experience creating great user-centered design solutions
· Experience designing and shipping products for mobile and desktop
· Fluency in best practices for web-based information architecture and design, as well as strong knowledge of usability principles and techniques
· Strong (written and spoken) communication, presentation, interpersonal and storytelling skills
· Experience working in a collaborative multi-disciplinary team and working directly with developers for implementation of designs
· Proficiency with a variety of design/prototyping tools such as Adobe Creative Suite, Sketch, Principle, Framer, etc.
· Track record of good time management, prioritizing projects and estimating work