Offers “Amazon”

Expires soon Amazon

Polish Content Developer

  • Befristeter vertrag
  • Berlin, GERMANY
  • IT development

Job description



DESCRIPTION

We are currently looking for a Content Developer with native Polish to join the EU Customer Service Integration team in Amazon's Customer Service Centre.

This role is a fixed-term contract to start in August 2019 and finish in July 2020.

You will act as the ‘voice of Amazon' for our customers through the writing, publishing and maintaining of customer-facing and internal documentation. You will be responsible for all customer-facing and internal documentation, including but not limited to online Help pages and Knowledge Centre documentation. Content is dependent on business and product team initiatives, as well as the development and clarification of customer service policies and procedures.

This role can be based in Berlin.

Desired profile



BASIC QUALIFICATIONS

· Native Polish speaker essential.
· Fluent/Excellent English speaker.
· Demonstrated content management experience within the Web, IT, localization or content industry.
· Excellent oral and written communication skills, as well as ability to think clearly, analyze quantitatively, problem-solve, support scope of requirements and prioritize.
· Ability to embrace constant change with flexibility and business acumen.
· Experience working with global stakeholders on complex changes.
· Excellent planning, communication and time management skills.
· Proven ability to work on own initiative. Can act decisively, promptly and confidently.
· One year Localization experience with a proven track record for delivering projects within scope, time and quality.
· Understanding of outsource vendor processes and interactions.
· Intermediate HTML and/or XML skills.

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