Offers “Amazon”

Expires soon Amazon

Operations Supervisor

  • Internship
  • The City (London)

Job description



DESCRIPTION

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.

Amazon is seeking a Team Lead for our PrimeNow 3P network in London, UK. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers – our 3P Business expands this selection to local stores who offer their selection on our Prime Now platform.

As a key link between local operations and Regional Area Managers, you will help to drive innovation, test new ideas and ensure that best practices are upheld. Four key areas that you will always focus on are the safety, quality, customer experience, and productivity while auditing these stores. As a front-line leader, you will be a main point of contact for Amazon local ops and merchant store leadership, requiring excellent soft skills.
Through these relationships, you will ensure process compliance and use targeted auditing to help improve our customer, delivery and merchant experience. Due to the fast paced environment of Prime Now, it is expected that you will be able to operate in a highly ambiguous environment, working independently while communicating and interacting with your direct manager on a daily basis.

As a new business leader, you will become a subject matter expert on all 3P processes, executing and tracking towards program KPI goals.

Desired profile



BASIC QUALIFICATIONS

· Previous management/supervisory experience.
· GCSE Maths & English, grade C or above (or qualification equivalent).
· Demonstrated problem solving & analytical skills.
· Able to handle long and short term multiple tasks, whilst working in a fast-paced environment.
· Competent user of Microsoft Office (Excel and Word).
· Ability to manage multiple tasks.
· Able and willing to travel frequently throughout the UK.
· Fluency in English

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