Instructional Designer - Grocery Physical Stores

Job description

DESCRIPTION

About Us: Join us as we launch a new Amazon grocery store. We are passionate about creating a shopping experience that customers will love. If you are customer-obsessed, like learning new things, and want to contribute to end-to-end store operations for a new business, this is the place for you!

We are looking for a customer-obsessed Instructional Designer who will be responsible for overseeing training delivery, instructional development and knowledge assets. Your work will creatively use instructional design, learning methods, videography, and appropriate technologies to enhance learning and engage learners through blended learning solutions.

You are comfortable multi-tasking in a fast-paced, ever-changing environment. You understand adult learning in addition to being a creative and analytical problem solver with a passion for excellent customer service. You are also willing to roll up your sleeves and do what it takes to get the job done while insisting on the highest standards.

· • Assess, develop and implement innovative networked learning solutions that assist the business to meet strategic initiatives and future growth
· • Be hands-on; work directly with development teams and stakeholders to produce extraordinary training content and agile eLearning solutions
· • Determine the proper blend of learning solution that reinforces hands-on application of the tools, enhances the learning transfer, and engages learners
· • Develop first-hand experience with the appropriate subject matter (systems or products)
· • Conduct technical and editorial reviews of training content
· • Utilize project management skills to define and meet project milestones, communicate issues and risks in a timely manner, and manage customer expectations
· • Manage projects and processes in an entrepreneurial environment requiring strong multi-tasking abilities
The Team: How often have you had an opportunity to be a member of a team creating a unique customer experience? You can expect all the challenges and benefits of a high-profile business: wide-open space for improvement and innovation, a strong team, and a fast-paced environment. The successful candidate will require a willingness to dive into the details, solve new problems as they arise, leverage high judgment and gut instinct, look around corners, and always obsess over customers. Everyone on the team wears multiple hats, and ownership of the customer experience is key.

Desired profile

BASIC QUALIFICATIONS

· BA or BS degree in a relevant field such as instructional technology, educational technology, organizational development
· At least 3 years' experience in an instructional design role.
· Experience developing courseware to current Industry and adult learning standards, performance support aids, online tutorials and/or other training materials, including gaming modules
· Experience with eLearning tools such as Captivate, Articulate Studio/Storyline, Camtasia, Adobe Photoshop/Illustrator, Flash and Software technology like HTML, Javascript for learning portal design
· Experience working with Learning Management Systems like Moodle, Cornerstone (Amazon's current system)
· Multi-media development skills in audio, video, and/or animation
· Proficiency with the Microsoft Office Suite (Word, PowerPoint and Excel)