ICQA Data & Reporting Analyst

Job description

DESCRIPTION

This Data Analyst role will work closely with the ICQA and operations teams in Inbound and Outbound to provide data and analytical support for ACES initiatives, root cause investigation of defects, and will provide support to insure compliance to ICQA-related SoX requirements.

Responsibilities:
· Development of data collection processes and data management systems
· Maintenance of data integrity (0% error rate)
· Designing of queries, compiling of data, and generation of reports in MS Access and Excel
· Charting and graphing of data for reporting purposes
· In depth research of defect trends
· Data collection and entry as needed
· Data mining and problem solving
· Present analysis in easily digestible standard reports
· Responsible for teaching leadership team how to interpret data trends as needed
· Any other priority requests as senior leadership assigns
· Back up for Process Assistant duties

Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.

Desired profile

BASIC QUALIFICATIONS

Basic Qualifications:
· Fluent in SQL
· Associates must be in good standing
· Ability to work extra hours as required
· Continued meeting or exceeding of department performance goals
· Proficient with Microsoft Excel and Access
· Experience with Unix tools
· Knowledge of Amazon systems and fulfillment center processes
· High school diploma or equivalent