ES Tech, Salesforce QA Engineer

Job description

DESCRIPTION

Amazon's Employee Services Technology (ES Tech) team is looking for an experienced Salesforce QA Engineer to perform all QA activities for the Salesforce application we are building for our Leave of Absence and Accommodations (LOAA) business customers.

The QA Engineer will perform all QA activities including creation of test plans, test cases, running test scripts, bug triages, and produce bug metrics and QA reports. A successful candidate will have a thorough understanding of testing processes on a Salesforce (SFDC) platform and across its sandbox environments. The role also involves working in multiple project work streams and will represent the QA team in planning discussions, advocate QA best practices and provide guidelines to business and technical stakeholders.

Additional responsibilities include:
· Perform white box and black box functional testing of applications on Salesforce platform including UI, backend, Salesforce components and integrations.
· Define, coordinate and execute perform application load and performance testing
· Define end to end testing process, define QA methodology across multiple work streams
· Define and report daily, weekly and other QA metrics
· Research and find opportunities to utilize Salesforce QA best practices, guidelines to improve system productivity, scaling and monitoring
· Communicate the value and ROI of QA activities via dashboards and metrics
Amazon is an Equal Opportunity-Affirmative Action Employer - Female/Minority/Disability/Veteran/Gender Identity/Sexual Orientation.

Desired profile

BASIC QUALIFICATIONS

· Bachelor's degree.
· 3+ years of Quality assurance and Quality Control experience.
· 1+ years of experience in Salesforce CRM.
· Knowledge of software QA methodologies, tools and processes (like white box, black box, and automation methodologies).
· Experience in different types of testing like regression, system integration testing, performance, load, etc.