Support Engineer

Job description

説明

Finance Automation team at Delhi is looking for a Support Engineer for its PayeeCentral Payee On-boarding team. The responsibilities of this role is to support Amazon's Financial applications for expansions, infrastructure, address risks in hardware and software and support and troubleshoot issues experienced by Accounts Payable (AP) processes.

Responsibilities:
· Interface with a diverse customer base to understand requirements, priorities, and processes.
· Work on expansions of current applications to support new launches
· Work on identifying and addressing risks to hardware and software while helping maintain application health.
· Work on customer issues to identify problems and share with Development team to avoid recurrence by addressing root causes.
· Excellent listening, writing and technical communication skills are essential for interaction with senior management on status, risks and emergent issues with project, initiatives and support.