INTERNSHIP THE POSITION, SUPPORT TO COMPETENCE MANAGEMENT ACTIVITIES IN CUSTOMER SERVICES (m/f)

Job description

AIRBUS SAS

Airbus is a global leader in aeronautics, space and related services. In 2018 it generated revenues of € 64 billion and employed a workforce of around 134,000. Airbus offers the most comprehensive range of passenger airliners. Airbus is also a European leader providing tanker, combat, transport and mission aircraft, as well as one of the world's leading space companies. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions worldwide.

Our people work with passion and determination to make the world a more connected, safer and smarter place. Taking pride in our work, we draw on each other's expertise and experience to achieve excellence. Our diversity and teamwork culture propel us to accomplish the extraordinary - on the ground, in the sky and in space.

Job Description

·  Job Description :

What if YOU starts your journey with US!

As part of a school curriculum in initial training , you are looking for a mandatory internship or integrated into a gap year , that will allow you to validate your studies. The internship duration is 5 to 6 months maximum.

We offer you to work in a world-leading company which is at the heart of a digital transformation, at the cutting edge of research and innovation.

We are looking for SUPPORT TO COMPETENCE MANAGEMENT IN CUSTOMER SERVICES (m/f) who will be joining us at Airbus site in Toulouse - Blagnac .

This internship is to be filled from January 2020 (the dates are subject to a certain flexibility)

You will join the Customer Services aftermarket strategy team.

The team's role is to lead the strategy of the customer services function: co-design of the strategy and development of the associated roadmap. More specifically, you will support activities linked to competence strategy and people@Airbus transformation axis.

Our team is a mission based organisation of colleagues working in an activity based office environment.

·  Tasks and Responsibilities :

You will be working under the supervision of your manager who will help you identify your professional objectives and support you in the development of your skills.

Your main activities will include:

- Definition of a communication/mobilisation plan related to competence strategy/learning priorities for customer services

- Preparation and animation of workshops/events to promote competence management, learning solutions & new ways of working

- Put in place & maintain means of communication and collaboration (LumApps platform, videos, leaflets, posters …)

- Support the team in the animation of the competence & learning network within the international customer services organization (Europe, Asia, US...)

·  Required skills :

You are preparing a diploma level Bac +5 , in Business School or equivalent, and you obtain following competences:

- English: Negotiation Level

- Ability to get the overall picture and make links

- Knowledge of project management would be a plus.

·  Soft skills

- Good interpersonal and communication skills

- Able to integrate into team and be a flexible team player

- Creative

- Enjoy taking initiative, autonomous

Depending on the specifics of the offer, you may have to travel to another locations.

If your profile catches our attention, you will be invited to perform a video interview during which you will have a few minutes to tell us about your background, motivations and your professional project. Afterwards, your application could be proposed to the managers for further review.

If the prospect of joining our innovative Group motivates you do not hesitate and apply online on our website www.airbus.com/careers !

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.