Traveller Liaison Officer

Job description

·  Location
Greenford, Greater London
·  Salary
£18.24/Hour
·  Category
Public Sector - Public Sector
·  Job type
Contractor
·  Industry
Public Sector
·  External Reference
JN-012020-115411

TRAVELLER LIAISON OFFICER

EALING

£18.24 (PAYE) HOURLY RATE

MONDAY - FRIDAY 9am - 5pm

3 MONTH ASSIGNMENT (POSSIBILITY OF BEING EXTENDED)

IMMEDIATE START

A TRAVELLER LIAISON OFFICERS JOB PURPOSE:

·  To deliver a high-quality management service to all Travellers sites in Ealing.

·  To manage the Council's current permanent Travellers site, providing a first point of contact for all tenants, supporting them to resolve issues with respect to service provision, repairs and other landlord functions.

A TRAVELLER LIAISON OFFICERS MAIN RESPONSIBILITIES:

·  To manage all allocation process for Council Travellers sites from application through to letting and signing up new tenants.

·  Manage and monitor tenancies, update records, action and/or identify all forms of anti-social behaviour, breaches of tenancy, and take prompt and effective action to resolve complaints.

·  Promptly action and administer Notice to Quits, tenancy terminations, abandonment of pitches, unauthorised occupancy in liaison with Legal Services, the Police, Bailiffs, Social services etc.

·  Monitor rent accounts effectively maximising rent income and housing benefit take up, advising tenants on reducing their arrears and sustaining their tenancies, clearly explaining methods of payment.

·  Assist residents with the completion of forms such as Housing Benefit, Council Tax Support, Universal Credit and other welfare benefits giving money/debt advice as appropriate.

A TRAVELLER LIAISON OFFICER MUST HAVE:

·  Experience of working with excluded and/or vulnerable groups (preferably direct experience of working with Travellers).

·  Experience of working collaboratively with partners and agencies in service delivery and improvement.

·  Strong housing background.

·  Excellent customer service skills.

*Please apply online with your CV. Please note that only successfully shortlisted candidates will be contacted*

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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