Service desk Coordinator

Job description

·  Location
London, Greater London
·  Salary
£ 10 - £ 12 / Hour
·  Category
Office and Secretarial - Office Assistant
·  Job type
Contractor
·  Industry
Office and Secretarial
·  External Reference
JN-032020-124254

We are looking for an extremely friendly and customer service orientated candidate join our client's busy service desk team!

Duration: Temp-Perm

Hours : 9:30am-6pm

Days: Monday to Friday

Location: Marylebone

The day to day duties include:

·  To receive calls and emails, both internally and externally and handle in a professional manner

·  To check if any tasks have been generated by out of hours resources and action where necessary

·  To provide the highest levels of service to all customers and suppliers

·  Log all incoming calls generating a task onto the Helpdesk system

·  When requested obtain quotes from contractors, compile quotes and recommendations and submit to Facilities Managers for approval

·  Daily management of open calls, to ensure that updates are received and handled

·  To ensure any relevant correspondence and documentation is filed to the electronic filing system

·  To assist with supplier management

·  To carry out any other duties from the manager

Must have the following skills/attributes:

·  Excellent customer service skills

·  Exceptional verbal and written English communications skills

·  Good knowledge of Excel, outlook etc

·  Reliable and committed

·  Passionate about providing the best service

·  Energetic team player

·  Service desk/Help desk experience not necessary however a strong customer service background is required

Full training will also be given on their systems and processes.

Does this look like the perfect opportunity you were looking for? APPLY WITH YOUR CV NOW!

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Please note: This position is based in London, please only apply if you are willing and able to work in this location, and have the required skills. All applications will be reviewed within five working days by one of our experienced consultants and successful applicants only will be contacted within that time-frame. Please be assured that your details remain confidential and they will not be sent out to our client(s) until you have been contacted by us and have given us your consent, in accordance with REC guidelines. Adecco is an equal opportunities employer.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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