Resourcing Administrator

Job description

·  Location
Wareham, Dorset
·  Salary
£9.58/Hour
·  Category
Office and Secretarial - Administrator
·  Job type
Contractor
·  Industry
Office and Secretarial
·  External Reference
JN-062019-74977

Are you a customer focused and skilled administrator?
Are you organised and able to work to tight deadlines?
Would you like a varied role, where no day is the same?

Adecco Yeovil are looking for a resourcing administrator on behalf of our Client.

The principal responsibility of the role is to is to work as a member of a team in providing a customer-focused, efficient and effective service to Dorset Police and Devon and Cornwall Police. The role performs the administration activity across the resourcing function. To deliver effective recruitment and selection, to meet the requirements of the Workforce Plan for all staff groups including police officers, police staff including apprenticeships, specials and volunteers.

Main responsibilities-

·  Providing an excellent internal and external customer service by acting as a first point of service contact for the resourcing activity. Resolving general enquiries from internal/external contacts via telephone, email or in person.

·  Offer comprehensive guidance in relation to HR policies, processes, procedures, entitlements or referring the calls to an appropriately qualified individual.

·  Provide an efficient HR support service covering the full range of resourcing administration activities including recruitment, appointments and preparation of contractual documents.

·  Maintaining up-to-date electronic and paper based personnel records across a variety of systems.

·  Provision of Agresso 'data extract' relating to resourcing management information.

·  This list of duties is not restrictive or exhaustive and the post-holder may be required to carry out duties from time to time that are either commensurate with/or lower than the grade of the post. In some posts this might include the ad-hoc provision of guidance and informal training of new colleagues.

·  Officers and staff across both forces are provided with appropriate, professional, customer-focused advice in relation to resourcing related matters. External contacts are provided with details to support their applications and other relevant matters.

·  Officers and staff across both forces are provided with appropriate, professional, responsive, customer-focused service in relation to resourcing related matters.

·  Personnel records are maintained accurately and in compliance with General Data Protection Act requirements. The provision of management information is available in accordance with corporately agreed policies, procedures and standards.

Criteria:

·  Good communication and interpersonal skills with an understanding and ability to deliver a quality, customer-focused service.

·  Ability to work as a member of a team to ensure excellent service provision levels are met and also the ability to work pro-actively and under own initiative and as part of a team to ensure that service deadlines are met or queries are resolved within required timescales.

·  Good IT Skills, including Microsoft Word, Excel and Outlook and the ability to quickly gain a good understanding of bespoke IS systems, specifically Agresso and other Alliance systems.

·  Good organisational skills and the ability to prioritise a range of related duties, under pressure, to meet strict deadlines/targets.

·  Problem solving and decision-making skills with the ability to consider options for flexibility when providing a customer-focused service.

·  Ability to pay particular attention to detail and accuracy, with a methodical approach to service delivery.

·  Good numerical skills with the ability to undertake detailed calculations in relation to annual leave entitlements etc.

·  Desirable, a working knowledge and understanding of general HR policies, processes.

This is a 4 month contract with potential to extend. If this sounds like it could be the job for you, please apply or call us on 01935 472453 for more information.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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