Resolutions Administration Assistant

Job description

·  Location
London, Greater London
·  Category
Office and Secretarial - Administrative Assistant
·  Job type
Contractor
·  Industry
Office and Secretarial
·  External Reference
JN-092019-94319

Resolutions Administrator

Our client, based in financial service's are looking to recruit a Resolutions Administrator to provide support to the Resolution Team by undertaking various system and general administrative tasks. This includes liaising with insolvency practitioners and company directors to deliver the right outcomes for our customers.

·  Location: Aldgate

·  Pay Rate: £16.48 per hour

·  Hours: Monday-Friday, Full time

·  Type: Temporary

·  Duration: 9 weeks

·  Start Date: ASAP

Job Description

·  Effective administrative support to Resolution Team

·  Support team to achieve its goals and priorities

·  Value for Money benefits delivered (either hard cost savings or non-financial benefits such as risk reduction or improved customer outcomes)

Administration

·  Claim / firm evidence checking

·  Data gathering and file building, including;

·  Liaising with FCA for firm proprietor details

·  Liaising with Tracing agents

·  Recording and attaching FCA data to Siebel

·  Recording and attaching Companies House data from website to Siebel

·  Downloading and attaching Experian / Equifax to Siebel

·  Bankruptcy searches

·  Write letters to firms / insolvency practitioners

·  Re-opening claims

·  Reallocating claims

·  GDPR requests

·  Prepare team MI

·  Quality Assurance reviews

·  Day to day management of the team's inboxes and incoming enquiries

Other

·  Take on support tasks allocated by your manager.

·  Ensure that any required statistics are maintained in the required format

·  Undertake ad-hoc tasks and projects as and when required

Skills/Experience

·  Demonstrate knowledge of Financial Services and products

·  Demonstrate strong administration skills.

·  Strong organisational skills and attention to detail

·  Good knowledge of Microsoft Office and Customer Relationship Management (CRM) tools

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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