Receptionist

Job description

·  Location
London, Greater London
·  Salary
£ 21000 - £ 23000 / Year
·  Category
Office and Secretarial - Receptionist
·  Job type
Permanent
·  Industry
Office and Secretarial
·  External Reference
JN-092019-89560

RECEPTIONIST

Central London

Salary: £23,000

An amazing opportunity has arisen for an experienced and talented Receptionist, to join one of our luxury and exclusive clients based in South Kensington. My client is a renowned luxury Real Estate, operating at really high standards and with a high number of VIPs daily.

This role will suit an experienced individual with clear and efficient communication skills, who has a passion for customer service and can perform well under pressure.

ROLE OBJECTIVE

Provide a professional, friendly, welcoming front of house to all colleagues and visitors.

RESPONSIBILITIES

1. Reception

·  Ensure reception is professionally manned at all times during working hours

·  Coordinate and plan reception cover to ensure high standards are maintained in absence; deliver reception training to relevant colleagues

·  Welcome visitors; ensure they are made to feel comfortable and looked after

·  Answer calls swiftly in a clear, confident, friendly manner and direct calls and messages to the appropriate person

·  Be a 'Telephone Champion'; able to set-up new users and answer any telephone system related question

·  Awareness of the local area; able to recommend local hotels, restaurants, shops, and advise of nearest banks, post offices etc.

2. Key Management

·  Manage the security of all property keys to include keeping an accurate log and correct labelling

3. Office Presentation

·  Ensure reception and the surrounding areas are kept tidy, presentable and replenished

4. Administration

·  Organise and distribute incoming and outgoing post and packages

·  Order, log and coordinate all couriers and taxis as required

·  Log supplier invoices into a database

·  Support the wider team with general administration overflow (as long as it does not impact main duties)

5. Health and Safety

·  Be familiar of the Company's H&S policy, reporting any potential breaches

·  Ensure visitors are aware of the Company's health & safety regulations

·  Keep the reception area free from obstruction and risk

Accept any other duties required outside this description that does not jeopardise your main role and fits within the scope of your knowledge / capability and company's business plan.

BEHAVIOURS

The ideal candidate will be confident, with strong interpersonal and communication skills. They will have good voice projection and use of English language both verbal and written and demonstrate excellent customer care and key contact recognition. They will be polished, presentable, self-motivated, organised and able to manage busy periods and conflicting priorities whilst remaining friendly and calm.

KNOWLEDGE SPECIFICATION

In order to be considered for this position, the right candidate will need to demonstrate expertise and sound understanding of the following:

Essential

·  working in a front of house and/or customer services type of role

·  Intermediate MS Office; Outlook, Word and Excel

Desirable

·  Experience working within a similar property management company - managing tenant key security

·  Experience using a Polycom VVX411 VOIP phone system with an Horizon management administration portal

·  Local knowledge of South Kensington and the surrounding areas

·  Database administration (data entry)

WHAT ARE YOU WAITING FOR? APPLY NOW!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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