Sales & Retail - Customer Service Advisor
· Job type
Sales and Retail
· External Reference
My client based in kendal are seeking an experienced, dynamic and personable Part Time Sales Advisor for this unique and diverse role.
Their brand is a respected market leader with rapid growth over the last five years. They aim to enhance the customer journey to introduce the company's portfolio of products from Cast Iron Cookers to Refrigeration and kitchen accessories.
Reporting directly to the Retail Sales Manager, you will be expected to progress an enquiry / sales lead through to an order by maintaining regular customer contact via email, telephone and in person, sometimes over a period of several months, ensuring we maintain an excellent customer relationship and acting on any changes during the journey.
The job holder should show previous experience of supporting existing customers and growing sales by utilising communication, negotiation and customer service skills, showing attention to detail and working happily within a supportive team but with the ability to work autonomously with confidence when required.
They are ideally looking for a committed Sales Advisor with a retail sales background in a related sector. Happy to be hands on merchandising the store one day, not afraid to get their hands dirty maintaining the store appearance and the welcoming customers to a cooking demonstration.
Experience with Microsoft Office computer programmes will be an advantage; full training will be given on in-house systems and our product range to support you in this endeavour and to achieve the stores sales target.
The position is part-time, working 22.5 hours weekly over 3 days, including Saturdays on a rota basis. Flexibility is required and there is the opportunity for additional hours to accommodate staff holidays and events both within and out of the store.
Experience or knowledge in a sales role would be an advantage with an interest in cooking and basic culinary skills would be useful within the role.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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