Meeter and Greeter for International Organisation

Job description

·  Location
London, Greater London
·  Salary
£10.00/Hour
·  Category
Office and Secretarial - Office and Secretarial
·  Job type
Contractor
·  Industry
Office and Secretarial
·  External Reference
JN-092019-91974

We are currently recruiting for a Meeters and Greeter to work for an International organisation. The successful candidate should have excellent customer service skills and be well presented.

The role is paying £10 per hour and is based in Battersea working 7am till 3:30pm. Please ensure you check your travel prior to applying for this role.

You will need to go through a strict vetting process that can take a few months to come through, so a start date will be nearer the end of the year.

Job Description

·  Coordinate the lines of applicants into half-hour time blocks, according to the time of their appointment.

·  Separate those applicants with special appointments.

·  Maintain control over the lines and entry of the applicants into the Visa/Mission pavilion or waiting room.

·  Distribute applications to the public taking into consideration the nationality of the applicants, and if they need to complete other paperwork or not.

·  Check all applications to make sure they are complete.

·  Remind the public of the time the whole process will take, and inform them that they will not be allowed to leave the Visa/Mission pavilion or waiting room (if applicable).

·  Give preferential service to those applicants with mental or physical handicaps so they can avoid waiting in line for an excessive amount of time.

·  Provide other information assistance to the pavilion-visiting public as necessary.

·  Ensure that public are treated fairly and professionally

·  Respond to any crowd control emergency and alert Mission guards as appropriate

·  Ensure uniform is clean and of proper fit

·  Maintain pleasant and positive attitude when dealing with the public

·  Adhere to the security rules established by the Mission

·  Be alert to any evidence of fraud and report these instances to the supervisory Greeter and/or the Operations Manager

·  Take action to improve service as necessary

·  Investigate validity of any customer complaints and advise the supervisory Greeter and/or the Operations Manager

·  Receive training and become knowledgeable in areas concerning consular information service as deemed necessary by the supervisory Greeter and/or Operations Manager.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy