Litigation Administrator

Job description

  Location
Blackpool, Lancashire
·  Category
Sales & Retail - Customer Service Advisor
·  Job type
Permanent
·  Industry
Banking and Financial Services
·  External Reference
JN-072019-79011

New Role - Legal Administrator - Phone based- Blackpool - £17,000 + Bonus + salary progression - APPLY NOW!

Assessment centre dates avaiable NEXT WEEK and starts on 1st August!!!!!

We are looking for a number of candidates to join a leading legal firm based in Blackpool (FY4) on a permanent basis due to expansion.

We are looking for people with good customer service, administration and numerical skills, previous experience in a similar role is not required.

You will have the ability to demonstrate excellent communication skills while employing a firm but fair approach towards customers, ensuring they comply with regulations. You will deliver a prompt, efficient, professional service at all times which assists their colleagues, ensuring team targets and company objectives are met.

Responsibilities include:

� Manage outstanding County Court Judgements.

� Contact customers to aid the implement repayment schedule and terms.

� Negotiating affordable repayment plans.

� Collecting overdue County Court orders.

� Handling incoming phone calls by customers, courts and 3rd parties to assist their queries.

� Correctly identify vulnerable customer groups and ensure the correct outcome for the customer.

� Take responsibility for risk and compliance within the remit of your role.

Salary, package and benefits:

� £17,000 salary + a discretionary bonus paid monthly (taking your salary to £19500 if achieved)

� 36.25 hours a week - Monday to Friday between 8am - 7pm (5pm on a Friday) with approximately one late shift 11:00am - 7:00pm (flexibility required)

� 22 days holiday allowance (increasing to 28 with tenure) + 8 paid bank holidays

� Flexible working hours

� Quarterly Reward & Recognition evenings

� Workplace pension scheme

� Enjoyable working environment (ping-pong tables, refreshments, facilities, regular work nights out)

� Training & NVQ programmes

� Career progression opportunities with a career path for each role

Please note all offers are subject to background credit & DBS checks

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy