Junior Account Manager
UNITED KINGDOM IT development
Job description
· Location
Chester, Cheshire
· Salary
£ 17500 - £ 23000 / Year
· Category
Sales & Retail - Customer Service Advisor
· Job type
Permanent
· Industry
Sales and Retail
· External Reference
JN-062019-71722
Account Manager Executive
This is the perfect role for an ambitious individual to join a multi-skilled team within a notoriously fast paced department crucial in ensuring our ongoing success and wider business goals.
Role Outline:
As our newest New Owner Executive, you will accountable for the following areas of responsibilities:
· Assess all new contracts signed and prioritise based on readiness.
· Upsell and negotiate with Owners to ensure all our new properties offer a wide range of commercial features.
· Accountable for the speedy on-boarding of all new contracts live onto the website.
· Effective reductions in speed to market from contract signing to live on web.
· A rigorous approach to Health and Safety checks to all properties prior to first booking.
· Ownership of thorough and in-depth quality checks to all new properties ensuring tick rating consistency in line with the new brand guidelines and correct display of features prior to going on sale to consumers.
· React and relationship manage the whole owner journey from 1 st booking call to 12 week CSAT and quality performance.
· Identify process efficiencies gains between the office and field on-boarding data collection.
· Define and implement processes that maintain high performance during testing and high volumes periods.
· Working with the business on effective feedback mechanisms for quality.
· Feedback to relevant department on improvements based on staff/owner feedback
· Understand all organisation's products, services, procedures, guidelines.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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