Offers “Adecco UK Limited”

Expires soon Adecco UK Limited

IT Tech Support

  • Chichester (West Sussex)

Job description



·  Location
Chichester, West Sussex
·  Salary
£ 25000 - £ 29000 / Year
·  Category
IT - Helpdesk, Technical Support
·  Job type
Permanent
·  Industry
IT and Telecoms
·  External Reference
JN-042019-60224

We are currently recruiting for an IT Tech Support role for our client based within the Chichester area.

They are looking for someone with the following experience to join the company ASAP on a permanent basis:

·  Customer service

·  IT support role or helpdesk environment

·  Excellent IT skills and computer literacy

·  Good knowledge of IT hardware

·  Ability to use technical documentation and diagnostic tools to solve hardware and software problems.

·  Good judgement and strong analytical skills as well as follow-up and organisational skills

·  Good written and verbal communication skills

·  Working knowledge of Microsoft Operating Systems as well as various desktop applications including Microsoft Office Suite

·  Familiarity with LAN/WAN components and protocols: TCP/IP, DHCP, DNS, switches, routers and wireless connectivity. Required to support systems/networking teams with onsite server room.

·  Managing and supporting hardware and software systems

·  Desktop support covering Windows 7, 8 & 10

·  Ability to keep up to date with new technology and knowledge share within the team

·  You will receive training on the services and products used but will be expected to apply troubleshooting skills to effectively resolve the issues presented to you

You will be responsible for:

·  Accountable for personal ticket queue following the escalation policy

·  Liaising with external suppliers, partners and third parties to resolve faults

·  Commit to work through client issues from beginning to end, handover with effective notes and a detailed explanation of work undertaken

·  User management

·  Assist staff with their queries/ IT related problems

·  Setting up and configuring Desktops and Laptops as required

By registering with Adecco you will benefit from the support of a dedicated and experienced Recruitment Consultant, have access to variety interviewing techniques, regular updates of the local employment market and consistent feedback on all applications. This service is offered right through to the day you start your new role and beyond! We are fully compliant with GDPR and your details will not be forwarded to any external companies without your express permission.

Please note: This position is based in Chichester, please only apply if you are willing and able to work in this location and have the required skills. All applications will be reviewed within five working days by one of our experienced consultants and successful applicants only will be contacted within that time-frame. Please be assured that your details remain confidential and they will not be sent out to our client(s) until you have been contacted by us and have given us your consent, in accordance with REC guidelines. Adecco is an equal opportunities employer.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

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